Voice Phishing Scams Are Getting More Clever
krebsonsecurity.com
Voice Phishing Scams Are Getting More Clever
1–10 of 226 posts
Re: Voice Phishing Scams Are Getting More Clever
#2More and more, my plan seems wiser.
I’ll generally get a phone call like this, and hang up and re-initiate a request myself starting from the phone number listed on my card.
Re: Voice Phishing Scams Are Getting More Clever
#3The sad thing is that I am old enough to remember when a call from the bank meant that the director of my local branch office or however someone I knew personally was on the phone, usually to ask to go to their offices because something needed my presence/signature.
Re: Voice Phishing Scams Are Getting More Clever
#4I'm at the point where I don't answer the phone unless I know the number calling me or I'm expecting a call.
Re: Voice Phishing Scams Are Getting More Clever
#5More and more, my plan seems wiser. I’ll generally get a phone call like this, and hang up and re-initiate a request myself starting from the phone number listed on my card.
This. I'm also happy to phone a direct number that they give me (e.g. subdepartment), as long as I can find the telephone number listed on their public web site.
The sticky ones are things that seem to somehow be tied into people at the actual company scamming - my parents recently got a scam Openreach call within a few hours after calling to complain that their telephone had been disconnected a week earlier than promised. They had knowledge of the complaint call, but did the standard scam walkthrough of looking at event viewer and asked for the router ip address.
See also the conveyancing scams whilst buying houses where phishers impersonate the exact solicitors email format and know exactly when the monetary transfer is supposed to take place in order to get you to pay a different bank account.
Re: Voice Phishing Scams Are Getting More Clever
#6I'm at the point where I don't answer the phone unless I know the number calling me or I'm expecting a call.
Yeah, even my friends don't call me (they use Whatsapp/SMS), so why should some random marketeer have the privilege of actually talking to me on the phone?
Re: Voice Phishing Scams Are Getting More Clever
#7I'll give you the flip side of the scammer's deterioration of trust in the phone... a few months back I got a phone call from what appeared to be my bank, and they were asking me about a fraudulent charge that I didn't recognize. Worried that this was the beginning of a scam, I delayed a bit on the phone while I logged in independently to my bank account... and lo, yes, indeed, there was a fraudulent charge to my account just as they described. It really was my bank calling me about fraudulent charges. But I was definitely close to hanging up on them, assuming it was a scam. It stinks on both sides.
Re: Voice Phishing Scams Are Getting More Clever
#8More and more, my plan seems wiser. I’ll generally get a phone call like this, and hang up and re-initiate a request myself starting from the phone number listed on my card.
This. I'm also happy to phone a direct number that they give me (e.g. subdepartment), as long as I can find the telephone number listed on their public web site. The sticky ones are things that seem to somehow be tied into people at the actual company scamming - my parents recently got a scam Openreach call within a few hours after calling to complain that their telephone had been disconnected a week earlier than pro…
Do we need a certificate authority for phone numbers now?
Re: Voice Phishing Scams Are Getting More Clever
#9I'll give you the flip side of the scammer's deterioration of trust in the phone... a few months back I got a phone call from what appeared to be my bank, and they were asking me about a fraudulent charge that I didn't recognize. Worried that this was the beginning of a scam, I delayed a bit on the phone while I logged in independently to my bank account... and lo, yes, indeed, there was a fraudulent charge to my acc…
For those worried about a situation like this, I set up automated purchase alerts on my credit cards and withdrawal alerts on my bank accounts. I see it all in close-enough-to-real-time, and it's helped me catch fraud before the banks did at least twice in the past few years.
Re: Voice Phishing Scams Are Getting More Clever
#10The latest scam I've experienced is when I last sold my car through craigslist recently. I would get voice calls, they person says hello, starts asking about my car and the call would cut off.
Then I would get a text saying, "sorry, bad signal or it's loud where they are" At that point, a chat bot takes over asking questions about the car and talking about how they really want to buy it but need to make sure that it has no accident and that I should get a car verification report and if it has a clean history they will buy it. A link is then sent to me via text.
What I haven't figured out is if they are going to steal the CC info if entered in the link or give me some bogus report that costs $5 to acquire and charge me $100 for it.