How a domain registrar can kill your business
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How a domain registrar can kill your business
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Re: How a domain registrar can kill your business
#2It is sad that often, a slightly less appealing .com domain is a better choice than a slick domain on an unreliable tld.
Re: How a domain registrar can kill your business
#3Who on earth uses .io for production critical domains?
Re: How a domain registrar can kill your business
#4Who on earth uses .io for production critical domains?
These posts are tiring.
> Who uses [any technology/infrastructure choice] on production?!
A lot of people. That's always the answer.
Re: How a domain registrar can kill your business
#5That's a horrible situation, and one I'd encourage everyone to try to avoid - register production critical domains with a company that provides live phone support and stick with tried and true TLDs.
Yeah, it may cost more, but this story just illustrates that you're staking your entire company on a $15/yr service, and you get what you pay for.
Even if you want to run your marketing/landing page/etc off a .io or other fancy tld, run your production stuff off a .com or country-level equivalent so your customers aren't left in the lurch if something like this happens.
- edit - punctuation
Re: How a domain registrar can kill your business
#6Who on earth uses .io for production critical domains?
Who on Earth would buy a .io domain if it were advertised that it might stop working for days at a time and you had no recourse?
Re: How a domain registrar can kill your business
#7Algolia implemented a retry strategy on a different domain, TLD, and provider in their API clients. See step 14 of this article: http://highscalability.com/blog/2015/7/27/algolias-fury-road...
Complicated to apply to a website, but it gives some thoughts.
Re: How a domain registrar can kill your business
#8TL;DR
.io
Re: How a domain registrar can kill your business
#9My registrar suspended my domain because an abusive user was using a subdomain for phishing. They told me they can't inform me first of abuse so I can deal with it; they'll suspend the domain immediately.
Who's a good registrar that will contact me first if they get an abuse report?
Re: How a domain registrar can kill your business
#10That's a horrible situation, and one I'd encourage everyone to try to avoid - register production critical domains with a company that provides live phone support and stick with tried and true TLDs. Yeah, it may cost more, but this story just illustrates that you're staking your entire company on a $15/yr service, and you get what you pay for. Even if you want to run your marketing/landing page/etc off a .io or other…
Indeed, there's a reason large multi-nationals use companies like MarkMonitor as their Domain Register, even if they could get the same for $30/year, the potential loss in revenue and brand damage could be worth tens of thousands.
It is a much harder balancing act for a startup, finding a domain register who is reputable and responsive but not "overly" expensive. Even if your entire business relies on it, $1K+/year just may not be in the cards even knowing the risks.
I haven't used it but Google Domains claims they have telephone support and are reasonably priced. Might be worth people checking out, their Gsuite support has been pretty good.