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Petition: Apple recall and replace defective Macbook Pro keyboard design

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Re: Petition: Apple recall and replace defective Macbook Pro keyboard design

#5
I've only had a few issues with my 15" 2017 MBP, mostly dust and dirt easily fixed with compressed air. That said, I never had a problem with any MBP keyboard before this machine. It seems some people are having way more issues than others, which speaks of a significant inconsistency in quality and wear/tear over time.

Re: Petition: Apple recall and replace defective Macbook Pro keyboard design

#7

I think emails to Apple would be more effective. Petitions to companies tend to have a bandwagon effect and seem to be largely ignored, especially by Apple.

I suppose they could sign the petition and link to it in their feedback email to tim@apple.com

Re: Petition: Apple recall and replace defective Macbook Pro keyboard design

#8

I've only had a few issues with my 15" 2017 MBP, mostly dust and dirt easily fixed with compressed air. That said, I never had a problem with any MBP keyboard before this machine. It seems some people are having way more issues than others, which speaks of a significant inconsistency in quality and wear/tear over time.

I've personally never had an issue with any keyboard from dirt that had to be fixed with compressed air, let alone multiple.

Re: Petition: Apple recall and replace defective Macbook Pro keyboard design

#9

I've only had a few issues with my 15" 2017 MBP, mostly dust and dirt easily fixed with compressed air. That said, I never had a problem with any MBP keyboard before this machine. It seems some people are having way more issues than others, which speaks of a significant inconsistency in quality and wear/tear over time.

I have had many keys spuriously not worked but compressed air seems to have solved them all now.

Re: Petition: Apple recall and replace defective Macbook Pro keyboard design

#10

I've only had a few issues with my 15" 2017 MBP, mostly dust and dirt easily fixed with compressed air. That said, I never had a problem with any MBP keyboard before this machine. It seems some people are having way more issues than others, which speaks of a significant inconsistency in quality and wear/tear over time.

It could also be related to how hard users are on their keyboards. I’ve a couple dozen MBPs deployed ranging from 2014-2017. The keyboards on newer model don’t seem to pair well with heavy (read: slightly abusive) typists. I haven’t upgraded mine :).
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