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Scaleway – NVMe SSD Servers and Hot Snapshot

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Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#2
Is one still required to submit all their personal information (ID card details, proof of address, etc.) before the servers can be useful? Previously you had to do it, or SMTP ports (etc.) would be blocked until you did.

If that's still the case, is it at least made known that the servers are crippled, prior to starting your account creation process (previously it wasn't, which I found shady)?

My experience so far is that the servers are okay, but the website's UI could be clunky-ish, support to be unresponsive and the aforementioned shady business with requesting personal-information to enable services.

Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#3

Is one still required to submit all their personal information (ID card details, proof of address, etc.) before the servers can be useful? Previously you had to do it, or SMTP ports (etc.) would be blocked until you did. If that's still the case, is it at least made known that the servers are crippled, prior to starting your account creation process (previously it wasn't, which I found shady)? My experience so far is…

so them blocking a port that can be used for sending Spam mail, without you identifying yourself, is shady?

Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#5
post #3

Is one still required to submit all their personal information (ID card details, proof of address, etc.) before the servers can be useful? Previously you had to do it, or SMTP ports (etc.) would be blocked until you did. If that's still the case, is it at least made known that the servers are crippled, prior to starting your account creation process (previously it wasn't, which I found shady)? My experience so far is…

so them blocking a port that can be used for sending Spam mail, without you identifying yourself, is shady?

Yes. But who cares, there are many better services.

Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#6

Is one still required to submit all their personal information (ID card details, proof of address, etc.) before the servers can be useful? Previously you had to do it, or SMTP ports (etc.) would be blocked until you did. If that's still the case, is it at least made known that the servers are crippled, prior to starting your account creation process (previously it wasn't, which I found shady)? My experience so far is…

IMO, requesting identity is perfectly normal - albeit a bit annoying, but I get the point. Take Hetzner, for example.

Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#7
post #3

Is one still required to submit all their personal information (ID card details, proof of address, etc.) before the servers can be useful? Previously you had to do it, or SMTP ports (etc.) would be blocked until you did. If that's still the case, is it at least made known that the servers are crippled, prior to starting your account creation process (previously it wasn't, which I found shady)? My experience so far is…

so them blocking a port that can be used for sending Spam mail, without you identifying yourself, is shady?

While spam is a real issue and it's well justifiable for a company to request some identity confirmation, it is also not particularly wrong to label not disclosing the requirements upfront to be a sort of a dark pattern. It surely can be somewhat frustrating if you've signed up only to see that there are some extra requirements you haven't anticipated.

Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#8
post #4

What's nice is that simply turning the server on and off allows you to move the faster machines :-)

Except that you may suddenly encounter that servers were out of stock, someone just got lucky with the slot you've freed and now you can't power your server back on. ;-)

Not sure about VPSes, but this had happened to me once with a C1 server.

Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#9
Last I looked at Scaleway what put me off was the fact that their storage was not backed by RAID [1].

Compared to other, comparably priced providers like Hetzner and OVH that do use RAID this is a big caveat IMHO. Of course important data should be backed up remotely but disks fail and I'm not willing to deal with the hassle of restoring data simply because a single disk failed.

[1] https://www.scaleway.com/faq/servers/volumes/#-Local-Volumes

Re: Scaleway – NVMe SSD Servers and Hot Snapshot

#10
post #8
post #4

What's nice is that simply turning the server on and off allows you to move the faster machines :-)

Except that you may suddenly encounter that servers were out of stock, someone just got lucky with the slot you've freed and now you can't power your server back on. ;-) Not sure about VPSes, but this had happened to me once with a C1 server.

Did it happen to you on a VC1 (now Start-XXX) ? These are virtual servers.
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