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I'm curious what services do you/your companies use for human translations of your app/website/videos, etc? Machine translations from Google Translate are only so-so at best. Do y'all use a third party service for the translations. If so, which one(s)?
Considering poking around Fiver and maybe Upwork, but was wondering if there's any startups/companies that offer human translations as a service?
Thanks!
At my current big client, for resource keys, we use google translate, and then our resident polyglot will ensure they read over correctly. This works well for simple things like "Phone Number," "Job Title," and "Please enter your full name."
When we have documentation or manuals to translate, we have to hire out to a firm who takes the American English documents and translates it to which ever language we need. But that is controlled by the Head Office in Italy, so I have no insight into who they are using.
In either way, I wish a better service existed.
Some things to look for: Across multiple transactions with these [edit: localization] companies, they end up building a database of phrases, of which some companies might try to claim ownership over. Watch out for that when negotiating.
You're also most likely going to pay per word, so if you can figure out a good way to not send them sentences you've already had translated you can save some money.
Its also good to spot check some of the translations. These companies will basically post out the requirements and get freelance translators to do the job (in other words, they're managing all the UpWork work for you so you don't have to). We once caught a translator (NOT of the above-mentioned companies) located somewhere in Europe inserting some choice political statements about a specific biotech/GMO company we had as a client.
(editted for clarity - below the first Paragraph is general knowledge of the industry, not specific to the two aforementioned vendors)