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Lyft adds a new app for drivers

businessinsider.com

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Re: Lyft adds a new app for drivers

#5
I don't think scheduling a ride a few days in advance actually helps the drivers. One of the best things about Uber or Lyft for the drivers is that they don't have to think about scheduling, they're told exactly where to drive.

If they have a scheduled ride and they forget about it, or they're stuck waiting around to make that ride and lose business, that doesn't seem like it will be popular.

One big thing that Uber needs to fix is the incentive scheme. One of the Uber drivers I talked to said she hated how they were, in my words, gamified into earning their incentive bonuses. And the incentive bonuses change every time, so it makes it hard for them to keep track. That's something Uber needs to change in order to increase driver satisfaction, making it clearer and more consistent on how to earn the incentives which is where the drivers make more. I don't see how Lyft's "Power Zones" are any different from Uber showing where surge is occurring, but if it works, then great.

Re: Lyft adds a new app for drivers

#6
post #2

This could be a really good thing if you're an hour away from the airport where you have a morning flight, but a really bad thing if the driver decides that morning to not take you. :)

Presumably another driver would pick it up - it wouldn't just get dropped.

Re: Lyft adds a new app for drivers

#8
So this is of course anecdotal but the only time I book taxis is when it's very important I get somewhere in time, like catching a plane early in the morning. Given the nature of Uber/Lyft it would take a lot before I would trust them with this.

Re: Lyft adds a new app for drivers

#9
post #8

So this is of course anecdotal but the only time I book taxis is when it's very important I get somewhere in time, like catching a plane early in the morning. Given the nature of Uber/Lyft it would take a lot before I would trust them with this.

So this is of course anecdotal but the only time I use Lyft (I avoid Uber) when it's very important I get somewhere in time, like catching a plane early in the morning. Given the nature of Taxis, it would take a lot before I would trust Taxis with this.

Edit: The last time I booked a taxi it was 2-3 years ago for a 4am ride to PDX. I booked two to be safe, only one came anyways.

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