Why Won't You Answer My Question?
1–10 of 112 posts
Re: Why Won't You Answer My Question?
#2Here's a resource to deal with it:
https://www.mikeash.com/getting_answers.html
Here's another, somewhat harsher version that preceded that:
http://www.catb.org/esr/faqs/smart-questions.html
These were discussed on the C2 wiki a long time ago:
http://wiki.c2.com/?HowToAskQuestionsTheSmartWay
But the issues remain - people are sometimes lazy, sometimes asses, sometimes jerks, and often suffer from learned helplessness.[0] In each case, answering their question is not always the right thing to do.
Re: Why Won't You Answer My Question?
#3Practically speaking though, my advice for people stuck on something like this is (in addition to doing some actual research and wording your question correctly) to not ask on question and answer sites at all. Stack Overflow is nice and all (especially when looking up answers to already answered questions), but I tend to get a lot more useful responses from forums and subreddits. Perhaps because people there tend not to get so high strung over idiocy.
Re: Why Won't You Answer My Question?
#4Makes me wonder if there's an opportunity here. Some service where you can actually pay money up front to guarantee an answer to your question, regardless of how it's worded and expect it done within a short time frame. Kind of like the Stack Exchange sites, except for people with more money than patience. Practically speaking though, my advice for people stuck on something like this is (in addition to doing some act…
Re: Why Won't You Answer My Question?
#5Makes me wonder if there's an opportunity here. Some service where you can actually pay money up front to guarantee an answer to your question, regardless of how it's worded and expect it done within a short time frame. Kind of like the Stack Exchange sites, except for people with more money than patience. Practically speaking though, my advice for people stuck on something like this is (in addition to doing some act…
Re: Why Won't You Answer My Question?
#6This problem of people asking bad questions has been around a long time. A really long time. Here's a resource to deal with it: https://www.mikeash.com/getting_answers.html Here's another, somewhat harsher version that preceded that: http://www.catb.org/esr/faqs/smart-questions.html These were discussed on the C2 wiki a long time ago: http://wiki.c2.com/?HowToAskQuestionsTheSmartWay But the issues remain - people are…
Re: Why Won't You Answer My Question?
#7Makes me wonder if there's an opportunity here. Some service where you can actually pay money up front to guarantee an answer to your question, regardless of how it's worded and expect it done within a short time frame. Kind of like the Stack Exchange sites, except for people with more money than patience. Practically speaking though, my advice for people stuck on something like this is (in addition to doing some act…
Or what if the asker has a misunderstanding of computer architecture? "Help, my multithreaded program is crashing!"
Re: Why Won't You Answer My Question?
#8Getting no questions at all.
This means that nobody is using your project, and that makes me feel defeated far more than having person ask me why he uploaded my project's python files to public_html on his $2 shared hosting, and no app is showing up in his browser.
Re: Why Won't You Answer My Question?
#9I'm constantly baffled by bug reports I receive. From other people who work at my company. A tech company. A large one. You've heard of it.
We log every operation in our API. I cache errors, and the API returns a JSON formatted error with a GUID that correlates to the operation that failed, so if I have a GUID I can look at exactly what happened every step of the way, and what went wrong, in the logs.
Most of the time, all I need to fix a bug or tell you why you're having a problem is the GUID from the error message. You don't even need to ASK a question. I log stack traces of any exceptions that occur so our logs are almost as good as running the software through a debugger.
The bug reports I'd expect and want?
"Hey, I got this error message that I copy/pasted below...can you tell me what's going on?"
I have NEVER gotten that bug report. The bug reports I get? "Hey I think your system is down."
"Is something wrong with your system?"
"I tried to do something and got an error. Is something wrong? No, I don't know what the error was."
"We're getting this weird error when we try X. I dunno, it was just weird. It works now though."
"I think the data you're returning is wrong."
Or my favorite:"Hey, we've been discussing this issue we've had with that depends on your system. We assumed your system has been down for the last couple of days and have been blaming your team in email threads you're not on because isn't working. Nobody told you or your team. When is your system going to be fixed? No we don't have any examples or any record of error messages from your system."
(Resolution: problem is bug in )