Kip (YC W16) is using data to make therapy better for patients and therapists
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Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#2I've referred a few folks to Kip who were looking for a therapist after struggling to find one elsewhere (in one case, I downloaded the app on their phone and just sent the person to the first meeting). So far, they're reporting positive things about the app and the experience.
One of the interesting things that Kip solves is discovery: it seems like they have a roster of prequalified therapists who follow evidence-based strategies. That's pretty interesting – the basic process of finding a qualified therapist who's a good fit via the usual methods (Google, asking people) isn't easy.
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#3What Kip is doing is great. I'm a big fan of the company. And the founders are super thoughtful.
Improving access to therapy is a positive thing. That's relevant in particular ways to our community. Startups are hard. If you think you might benefit from talking to a therapist, you should try it.
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#4Unless I missed it there's one thing Kip doesn't seem to currently address: privacy. I don't even see it mentioned.
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#5Unless I missed it there's one thing Kip doesn't seem to currently address: privacy. I don't even see it mentioned.
Good question. Everything you share with your therapist in the app is private and visible to the two of you. We host your data on HIPAA-compliant servers (Aptible). We care a lot about this and should probably add a bit more on the website. Good call!
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#6What Kip is doing is great. I'm a big fan of the company. And the founders are super thoughtful. Improving access to therapy is a positive thing. That's relevant in particular ways to our community. Startups are hard. If you think you might benefit from talking to a therapist, you should try it.
Thanks! I'm one of the Kip founders and I go to therapy. It's been critical for me and I hear that from a lot of founders who work with us, too. Therapy helps me be mentally stronger so I can manage the stress and ups and downs that come with startups. I've also seen a huge jump in my ability to think strategically and clearly. My productivity is so much higher, too.
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#7I've referred a few folks to Kip who were looking for a therapist after struggling to find one elsewhere (in one case, I downloaded the app on their phone and just sent the person to the first meeting). So far, they're reporting positive things about the app and the experience. One of the interesting things that Kip solves is discovery: it seems like they have a roster of prequalified therapists who follow evidence-b…
Yep–we have a really high bar for therapists. We also look at outcomes data (de-identified, in aggregate) and can use that to evaluate therapist performance over time.
There was a really cool article in the Atlantic a couple weeks about why outcomes data is so crucial to making therapy more effective. It mentions an study where they used outcomes data to see which therapists treated clients more effectively: https://www.theatlantic.com/magazine/archive/2017/04/what-yo...
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#8Unless I missed it there's one thing Kip doesn't seem to currently address: privacy. I don't even see it mentioned.
Good question. Everything you share with your therapist in the app is private and visible to the two of you. We host your data on HIPAA-compliant servers (Aptible). We care a lot about this and should probably add a bit more on the website. Good call!
Add a lot more. there is no way I would consider using your service right now, even trusting that you are completely HIPAA compliant. Honestly, I'd need an assurance that you cannot get at (or give away access to) my records without the cooperation of me or my therapist.
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#9I'm a bit troubled by this phrase in the article: As someone who is seeking to overcome a certain amount of anxiety and depression — and really, what human isn’t dealing with some amount of anxiety or depression?
This makes it sound more like life coaching or therapy for episodic mental health problems than for people who deal with chronic mental illness. It's hard to tell how much of this is the article author's voice and how much of it stems from the way the service is structured and marketed.
This isn't necessarily bad - people suffering minor or acute depression need help too and if this improves their outcomes at lower cost then that's a wonderful thing. But since it is profit-driven, there's a natural economic incentive to orient it around the needs of the easiest customers to deal with, rather than the ones with the most severe problems, for whom outcomes are much harder to optimize: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4219058/#__sec2...
Re: Kip (YC W16) is using data to make therapy better for patients and therapists
#10Earlier quoted context omitted.
Good question. Everything you share with your therapist in the app is private and visible to the two of you. We host your data on HIPAA-compliant servers (Aptible). We care a lot about this and should probably add a bit more on the website. Good call!
Add a lot more. there is no way I would consider using your service right now, even trusting that you are completely HIPAA compliant. Honestly, I'd need an assurance that you cannot get at (or give away access to) my records without the cooperation of me or my therapist.
Yeah, this is important. Therapist-client privilege has a specific legal definition, and it'd be very bad to loophole that away due to some inadvertent implementation detail.