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Comcast internet speed improved with non-Comcast hardware

jeffreymartens.com

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Re: Comcast internet speed improved with non-Comcast hardware

#2
I'm with you, my Comcast bill is now $160 a month for internet and TV. However perhaps the old modem was not DOCSIS 3.0 and the new one is? I'm guessing the new modem is just better hardware thus the increased throughput. No grand conspiracy.

Go buy your own DOCSIS 3.0 modem from Amazon and stop paying the monthly rental.

Re: Comcast internet speed improved with non-Comcast hardware

#4

I'm with you, my Comcast bill is now $160 a month for internet and TV. However perhaps the old modem was not DOCSIS 3.0 and the new one is? I'm guessing the new modem is just better hardware thus the increased throughput. No grand conspiracy. Go buy your own DOCSIS 3.0 modem from Amazon and stop paying the monthly rental.

Its one thing if their service is unreliable, but another when the hardware they rent us doesn't even support the service speeds they sell us.

Class action?

Re: Comcast internet speed improved with non-Comcast hardware

#5
post #3

At a guess this is a result of Comcast using the absolute, most mindbogglingly cheap hardware on the planet Earth. Second to that I would guess some kind of incompetence, and only after that would I seriously entertain what amounts to theft.

You are probably right about cheap equipment and incompetence, but isn't it still fraud if they sell you something that they knowingly can't offer?

If I rent a car and pay extra for a 4WD, but the 4WD doesn't work, I want my money back. Is this different?

Re: Comcast internet speed improved with non-Comcast hardware

#6
post #4

I'm with you, my Comcast bill is now $160 a month for internet and TV. However perhaps the old modem was not DOCSIS 3.0 and the new one is? I'm guessing the new modem is just better hardware thus the increased throughput. No grand conspiracy. Go buy your own DOCSIS 3.0 modem from Amazon and stop paying the monthly rental.

Its one thing if their service is unreliable, but another when the hardware they rent us doesn't even support the service speeds they sell us. Class action?

Nope. Good luck with that.

Re: Comcast internet speed improved with non-Comcast hardware

#9
"Pretty poor coverage" sounds like the author was relying on Wi-Fi for connectivity. I wouldn't trust an ISP-provided combo modem/router to do anything more than the bare minimum when it comes to wireless, most likely a single chain 2.4 GHz network (and 5 GHz if you're lucky). Replacing it with Google Wifi which is a Wave2 802.11ac 5 GHz device with Beamforming will make a world of difference.

Intentionally supplying old hardware that can't reach high speeds (eg a DOCSIS 2 modem) is actually bad for them as it wastes frequency.

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