Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
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Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
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Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#2They can't be throttling based on user-agent... right? I thought this was the New Microsoft. Any other hypotheses?
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#3MS giveth and MS taketh away.
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#4They can't be throttling based on user-agent... right? I thought this was the New Microsoft. Any other hypotheses?
It's not throttling based on user-agent. It's just a bug that happens when the user-agent parser falls off a cliff when it exhausts the values that it knows about.
A bug that Microsoft won't fix, because Linux is not supported.
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#5They can't be throttling based on user-agent... right? I thought this was the New Microsoft. Any other hypotheses?
Throttling is the only thing I can think of. This is the New New Microsoft then, similar to the first.
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#6I have to admit, the whole exchange is pretty funny:
> Hello, Onedrive for Business open is very slow on Linux (Chrome/Firefox) but with very fast with a "Windows" user-agent.
> Hi DL, As Office 365 for Business services(e.g. SharePoint Online, including OneDrive for Business, Exchange Online) are not supported on Linux as shown below, for the best experience, we recommend the operating system listed in the article.
> Thank you, I go back to Google Apps suite.
> 12 people found this helpful
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#7They can't be throttling based on user-agent... right? I thought this was the New Microsoft. Any other hypotheses?
I read in a comment on Reddit (lost the link at the moment), that it doesn't appear to be nefarious. Basically, they're trying to do feature detection based on UA instead of.. actual feature detection.
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#8They can't be throttling based on user-agent... right? I thought this was the New Microsoft. Any other hypotheses?
It's not throttling based on user-agent. It's just a bug that happens when the user-agent parser falls off a cliff when it exhausts the values that it knows about. A bug that Microsoft won't fix, because Linux is not supported.
But user-agent parsing should be blazing fast, a one-liner regexp or similar, isn't it?
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#9Unhelpful catch-all responses that don't display a shred of effort or care are the bane of my customer support experiences. Nothing hurts my opinion of a company like being brushed off like a bug.
Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)
#10They can't be throttling based on user-agent... right? I thought this was the New Microsoft. Any other hypotheses?
I have no direct understanding but I have a hypothesis;
- different generated html / js depending on user agent (UA)
- bug fixes are rolled out on a UA by UA basis
- bug fixes have been rolled out for Windows and Mac (supported)
- but not for the "generic" HTML / JS output