Amazon imposes limit on reviews
1–10 of 51 posts
Re: Amazon imposes limit on reviews
#2Great, but doesn't come close to solving the actual problem: Amazon's retail catalog is flooded with fakes, drop shippers, bots and low quality products with fake reviews.
I almost entirely avoid using them for purchasing home goods at this point, the risk is too great and the customer service is too poor. For things that Amazon itself sells, the cost is often not competitive. For everything else, I can get it cheaper by shopping locally, getting from big box stores or by using Alibaba. "Prime" two day shipping is often inexplicably 3-5 day shipping (and I live in a major US metro).
All this saddens me, a former Amazon employee who was a loyal user of their products for a long time. But at this point it doesn't seem like Amazon is too concerned about the quality of their retail catalog. My business will go elsewhere.
Re: Amazon imposes limit on reviews
#3Great, but doesn't come close to solving the actual problem: Amazon's retail catalog is flooded with fakes, drop shippers, bots and low quality products with fake reviews. I almost entirely avoid using them for purchasing home goods at this point, the risk is too great and the customer service is too poor. For things that Amazon itself sells, the cost is often not competitive. For everything else, I can get it cheape…
And even when its not a fake or not the correct brand, it can be expired.
Re: Amazon imposes limit on reviews
#4Contrary to a lot of comments I've seen lately I haven't had any issues with Amazon (is this wrong to say?). Maybe I've just not been purchasing the right (er, wrong) things but I've never had an issue with their customer service or item quality. One time I received an item a day late, got a full refund and a second item was shipped out to me next day.
I've been a prime member for the past 6 years or so and I think prime is just getting better for my needs. I noticed my mouse wheel was making noise at 2 am Saturday morning. I ordered a wireless G403 and a sleep mask and had both by 8pm that night for no shipping cost (other than what I pay for Prime).
I'm not too price conscious when it comes to small items, but the mouse was $20 cheaper than at Microcenter.
On topic: I'm glad to see this review change. Personally I think they could go even more strict on non-verified reviews. I am extremely skeptical of products that provide reviews for a discount. But if it's an item that quality really matters, I already know what I'm buying when I get to Amazon -- I've done my research.
Interesting that this doesn't apply to books. Is that market just vastly different?
Re: Amazon imposes limit on reviews
#5Great, but doesn't come close to solving the actual problem: Amazon's retail catalog is flooded with fakes, drop shippers, bots and low quality products with fake reviews. I almost entirely avoid using them for purchasing home goods at this point, the risk is too great and the customer service is too poor. For things that Amazon itself sells, the cost is often not competitive. For everything else, I can get it cheape…
I haven't had this experience at all. Prime ships in two days almost always. Same day prime does was it says. I've had refunds without having to ship back products, and when I did have to ship back a product (shoes) I got the refund right away and free return shipping like they advertised. I'm also in a major US metro area.
Prices don't seem too bad. My latest purchase was head and shoulders. Looked up the price at Walmart and it was 10 cents more expensive than Amazon. This is my experience for most home goods. For anything not home goods, they're certainly cheaper than any in-person store that I can think of.
I'm not sure which of our experiences is the outlier. One thing that might be different is that almost all my purchases are Prime shipping items.
Re: Amazon imposes limit on reviews
#6Great, but doesn't come close to solving the actual problem: Amazon's retail catalog is flooded with fakes, drop shippers, bots and low quality products with fake reviews. I almost entirely avoid using them for purchasing home goods at this point, the risk is too great and the customer service is too poor. For things that Amazon itself sells, the cost is often not competitive. For everything else, I can get it cheape…
I haven't had this experience at all. Prime ships in two days almost always. Same day prime does was it says. I've had refunds without having to ship back products, and when I did have to ship back a product (shoes) I got the refund right away and free return shipping like they advertised. I'm also in a major US metro area. Prices don't seem too bad. My latest purchase was head and shoulders. Looked up the price at W…
In the UK Prime was supposed to be 'next day' but this seems to have slipped back over the past year or so? My pet gripe is the 'preparing for dispatch' black hole that generally (in my experience) means 'you're going to be waiting a long, long time'.
Recently ordered a keyboard in UK to be delivered to Spain. Despite being in stock it stayed in 'preparing to dispatch' for a week and I couldn't cancel.
In frustration I ordered another one thinking I could just refuse to accept delivery of whichever didn't arrive first and get a refund.
Sure enough, that time I left the office for half an hour I returned to find two packages on my desk waiting for me :)
Re: Amazon imposes limit on reviews
#7Great, but doesn't come close to solving the actual problem: Amazon's retail catalog is flooded with fakes, drop shippers, bots and low quality products with fake reviews. I almost entirely avoid using them for purchasing home goods at this point, the risk is too great and the customer service is too poor. For things that Amazon itself sells, the cost is often not competitive. For everything else, I can get it cheape…
I didn't renew prime this year, for the first time since its launch. I started getting bizarrely frequent errors with small items too inexpensive to bother with returning. I'd get 1 package of floss when I'd ordered a pack of 10, or just the top part of a soap dispenser.
It's also kind of tedious to always have to go through and make sure you're buying from amazon, because otherwise the odds you're getting a knock-off or an already-expired supplement are way too high.
Re: Amazon imposes limit on reviews
#8Great, but doesn't come close to solving the actual problem: Amazon's retail catalog is flooded with fakes, drop shippers, bots and low quality products with fake reviews. I almost entirely avoid using them for purchasing home goods at this point, the risk is too great and the customer service is too poor. For things that Amazon itself sells, the cost is often not competitive. For everything else, I can get it cheape…
[deleted]
Re: Amazon imposes limit on reviews
#9Contrary to a lot of comments I've seen lately I haven't had any issues with Amazon (is this wrong to say?). Maybe I've just not been purchasing the right (er, wrong) things but I've never had an issue with their customer service or item quality. One time I received an item a day late, got a full refund and a second item was shipped out to me next day. I've been a prime member for the past 6 years or so and I think p…
> "Interesting that this doesn't apply to books. Is that market just vastly different?"
Maybe people don't return books when they aren't happy with them?
They don't care about fake book reviews anyways. I noticed a "Top 100" book reviewer was just writing the same exact review for every book they reviewed. Reported that and just got their standard "We're sorry you didn't like the review" response.
Re: Amazon imposes limit on reviews
#10Earlier quoted context omitted.
I haven't had this experience at all. Prime ships in two days almost always. Same day prime does was it says. I've had refunds without having to ship back products, and when I did have to ship back a product (shoes) I got the refund right away and free return shipping like they advertised. I'm also in a major US metro area. Prices don't seem too bad. My latest purchase was head and shoulders. Looked up the price at W…
In the UK Prime was supposed to be 'next day' but this seems to have slipped back over the past year or so? My pet gripe is the 'preparing for dispatch' black hole that generally (in my experience) means 'you're going to be waiting a long, long time'. Recently ordered a keyboard in UK to be delivered to Spain. Despite being in stock it stayed in 'preparing to dispatch' for a week and I couldn't cancel. In frustration…
They were just trying to batch process ;)