Live data from Hacker News

Like Comcast, Google Fiber now forces customers into arbitration

arstechnica.com

1–10 of 76 posts

Re: Like Comcast, Google Fiber now forces customers into arbitration

#6
post #3

How is Google different anyway? They both support the TPP.

Is there really no other comparison between the two companies that you can think of?

They also both line politicians' pockets to ensure laws get passed in their favor? (Google has donated to over half of Congress according to OpenSecrets.org, in actual cash donated I think Comcast might still be on top, but the gap's closing fast.)

I'd also comment on their mutually horrible customer service, but at least Comcast HAS people you can call, even if they're lousy.

Re: Like Comcast, Google Fiber now forces customers into arbitration

#8
post #3

Earlier quoted context omitted.

Is there really no other comparison between the two companies that you can think of?

They also both line politicians' pockets to ensure laws get passed in their favor? (Google has donated to over half of Congress according to OpenSecrets.org, in actual cash donated I think Comcast might still be on top, but the gap's closing fast.) I'd also comment on their mutually horrible customer service, but at least Comcast HAS people you can call, even if they're lousy.

> (Google has donated to over half of Congress according to OpenSecrets.org, in actual cash donated I think Comcast might still be on top, but the gap's closing fast.)

Corporations can't donate to political campaigns. What OpenSecrets.org misleadingly advertises as "corporate" donations to political campaigns are employee donations to campaigns.[1] Google has 57,000 employees. Unsurprisingly, many of them exercise their rights as members of a democracy and support their favorite political candidates.

[1] Specifically, OpenSecrets lists donations from individual employees and company-sponsored PACs. Corporations are banned from contributing directly to political candidates, or from donating to regular PACs. Only Super PACs can accept money from corporations, but those are banned from donating to candidates.

Re: Like Comcast, Google Fiber now forces customers into arbitration

#9
post #3

Earlier quoted context omitted.

Is there really no other comparison between the two companies that you can think of?

They also both line politicians' pockets to ensure laws get passed in their favor? (Google has donated to over half of Congress according to OpenSecrets.org, in actual cash donated I think Comcast might still be on top, but the gap's closing fast.) I'd also comment on their mutually horrible customer service, but at least Comcast HAS people you can call, even if they're lousy.

Google has people you can call for all paid services.

Re: Like Comcast, Google Fiber now forces customers into arbitration

#10
post #4

What scenario is Google worried about where they will face a massive, costly class action lawsuit over their internet service?

Maybe there are no specific scenarios, and it's just to be safe. If you were Google, why wouldn't you add such a clause? It's not like it's going to scare customers away.
Post reply on HN