Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
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Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#2I wonder if this would had an effect on conversions. Are people more likely to buy a product if the salesperson they're talking to is an attractive woman (or attractive man if the buyer is female)
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#3I wonder if this would had an effect on conversions. Are people more likely to buy a product if the salesperson they're talking to is an attractive woman (or attractive man if the buyer is female)
Yes. The answer to that is yes. Just look at advertising: sex sells. There are definitely companies that do this.
Edit: To expand upon this a bit, I've noticed it with salesfolks that come to my office. It's always more "traditional" salesfolk that do it, say people trying to sell you a copier.
Though I'd say with regards to men selling things to women it is probably more common to have them 'talk down' to them. My mom was just complaining about how a car salesman wouldn't even talk to her about what she wanted and kept saying for her to bring my dad with her. I've had salesmen do it at the Apple store when I'm with someone who's buying a computer. They ask me what the woman should get.
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#4This is a bit odd. The tone of the post is "isn't this funny" when really it should be "look at the crap that female support staff have to put up with".
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#5Hm. Of course it's unprofessional to hit on a support agent, but the way this blog-post is shit-talking about their very own customers (even joking that one of them is probably too poor for champagne because they are on the free-side of their freemium plan) seems absolutely bad to me.
Edit: Especially since the product focusses on being "end-to-end-encrypted" and privacy minded, and they just purposely "leak" their customer conversations like that.
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#6This is a bit odd. The tone of the post is "isn't this funny" when really it should be "look at the crap that female support staff have to put up with".
Probably trying to find a balance between badtalking their customers and sensibly bringing up an important topic.
Thus why half the comments are saying they were speaking harshly about their customers, half are saying it's not serious enough in tone.
It seems obvious, based on the last sentence, that they think this is something that must be addressed.
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#7I wonder if this would had an effect on conversions. Are people more likely to buy a product if the salesperson they're talking to is an attractive woman (or attractive man if the buyer is female)
I don't know how prevalent this still is, but mobile phone companies (typically T-Mobile) used to have really aggressive saleswomen in mall kiosks. They always targeted the super average, homely-looking guy that's a 5 or 6 in attractiveness. She's not completely out of his league, so her approaching him is not unheard of.
If your stride even hesitated, they were on you like vultures - and for good reason (from a sales POV). I had many 18-20 y/o acquaintances fall prey to the aggressive, attractive saleswoman.
Did they need to switch plans or carriers? Nope. She wasn't some scummy suit; she was a beautiful siren definitely attracted to him. It just so happened that she could give him the "best discount" on mobile plans and devices. It was coincidence that they never left with any of the girls' phone numbers.
Sex definitely sells.
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#8Aww that was so cute, and only a hint of stalking... That whole entry read much creepier than I bet they intended, and might speak to sexism on the web (due to the fact that this is supposed to be a support channel). It would be interesting if they did this experiment with a fictitious "Carl" employee, to see if female users flirted in the same way.
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#9Hm. Of course it's unprofessional to hit on a support agent, but the way this blog-post is shit-talking about their very own customers (even joking that one of them is probably too poor for champagne because they are on the free-side of their freemium plan) seems absolutely bad to me. Edit: Especially since the product focusses on being " end-to-end-encrypted " and privacy minded, and they just purposely "leak" their…
I do think that it's a bit unprofessional from Stackfield, but I think the message outweighs that aspect. A woman (or at least an avatar of a woman) has dedicated her working hours to help people troubleshoot an issue in real time. Free members included. Instead of helping people, "she" is greeted with a barrage of unsolicited comments and people informing her that they're trying to add her on Facebook.
Gross.
Re: Valentine's Day Special: Bye Bye Tinder, Flirting in the Support Channel
#10I wonder if this would had an effect on conversions. Are people more likely to buy a product if the salesperson they're talking to is an attractive woman (or attractive man if the buyer is female)
In Austin, TX. there is a consulting firm and all employees are super attractive females. I went there for an interview and was met by three ladies who looked like they should be models. I thought it was strange but, had no idea this is all they hired. Later I went to another consulting firm and took a better job. When I mentioned to my new recruiter about interviewing for the other job he said, "Oh yeah I wish I could get a job over there it's nothing but hot girls". It must work because they are still doing it a year later from what I hear.