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The Nightmare of Replacing a Battery on a Mac Laptop

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Re: The Nightmare of Replacing a Battery on a Mac Laptop

#2
On my macbook pro, the battery is a bit worn down and it hard-crashes when the Battery is at around 5%. You'd think that Apple would be able to write an OS that detects this new low for the battery and adjust the meter correctly and hibernate the computer, so you it doesn't cause you to accidentally loose work. But I guess AAPL can't afford those kind of development costs; or maybe improving the pixels on some transition animation is more important.

Re: The Nightmare of Replacing a Battery on a Mac Laptop

#4
Isn't this sort of a cake-and-eat-it-too situation? If you want a slim, lightweight laptop that still performs at a high level, you can't expect the old pop out batteries with the little switch we grew up with on laptops.

While $400 is expensive to replace a battery, it's obviously not as simple as just popping a new one in, which is the compromise one has to make if they want a Macbook Pro. If you want easily swappable batteries, get a different machine.

Also, $400 to get a brand new battery to essentially revive a computer that will probably work great for a few more years is a whole lot cheaper than having to buy a new computer. Just food for thought.

Re: The Nightmare of Replacing a Battery on a Mac Laptop

#5
> Next toss in the problem that Apple thought I didn’t have AppleCare on the machine. This is Apple’s extended warranty. This was despite me showing a receipt that showed that I bought both at the same time. Turns out that if you don’t by the machine from an Apple Store, you have to actually fill out some online form to register your warranty. If you buy at an Apple store, they automatically attach it. Anywhere else, you have to do it yourself.

It should be criminal for companies to do this to their customers. It's one thing to require registration for a default warranty, but they shouldn't be allowed to take money for an extended warranty and then not provide coverage because of a pointless paperwork detail.

Re: The Nightmare of Replacing a Battery on a Mac Laptop

#6
post #3

I'm curious what other people's perspectives are on the (what appears to me anyway) dominance of Macbooks among developers these days. Is it the convenience of a Unix-y machine with decent drivers, or something else?

It took me one day to get up and running and hasn't messed up for me since (3 years on a MBPr that rarely leaves home). Have 3 monitors connected and a ton of other stuff. Never had to fiddle with getting anything working. Apple support has always served me well too.

Re: The Nightmare of Replacing a Battery on a Mac Laptop

#7

> Next toss in the problem that Apple thought I didn’t have AppleCare on the machine. This is Apple’s extended warranty. This was despite me showing a receipt that showed that I bought both at the same time. Turns out that if you don’t by the machine from an Apple Store, you have to actually fill out some online form to register your warranty. If you buy at an Apple store, they automatically attach it. Anywhere else,…

This is laziness on the Apple Store employee's fault. There's an "agreement administrator" they can reach at Apple Care to get this fixed.

Re: The Nightmare of Replacing a Battery on a Mac Laptop

#8
post #3

I'm curious what other people's perspectives are on the (what appears to me anyway) dominance of Macbooks among developers these days. Is it the convenience of a Unix-y machine with decent drivers, or something else?

Laptops for devs are a pain, especially since IBM sold Thinkpads to Lenovo. Apple makes reliable and stable hardware, and Linux generally just works on it. That's just not true for almost all of the other manufacturers.

Re: The Nightmare of Replacing a Battery on a Mac Laptop

#9
The story is about Apple telling you to replace your battery when it went below 80% of its capacity.

And he say you should ignore it and continue to use it until it really die.

I think he has a point there, but i also hope the day when we don't have to replace battery due to cycle problem.

Re: The Nightmare of Replacing a Battery on a Mac Laptop

#10
Just as a side-note (IANAL), in the EU, retailers can't refuse to fix something just because it's past their warranty period. If you can establish that the product has broke under reasonable use then you can argue that the product wasn't fit for purpose when you bought it, and therefore it is still the retailer's responsibility to repair it, replace it or give you a partial refund.

I did this with Apple when my logic board failed just under two years after buying a Macbook Pro 2009 model. I argued that the product had only experienced normal use, Apple's website implied that their laptops should last 5 years (since they talk about upgrading Macbooks for 5 years), and the price of the laptop was a premium price so I should expect it to last for that period of time. It took a bit of arguing, but in the end they did the work for free.

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