This could get pretty funny on days when the numbers go really badly lol
Show HN: Plus – Self-updating screenshots
81–90 of 126 posts
Re: Show HN: Plus – Self-updating screenshots
#82Cool tool! Just a suggestion - building something like this for Zendesk (or any help center) would be an absolute game-changer!
Re: Show HN: Plus – Self-updating screenshots
#83I worked for a personalization vendor a few years ago and was on an engineering team that built a feature like this. It was ... a major headache, and I don't think anyone was ever completely comfortable with the security implications. So I wish the team good luck, and especially with issues like: * A/B testing. How can you ensure that what your clients are seeing is the same thing you are seeing? Maybe you've been as…
We appreciate the good luck! We're definitely going to need it. I spoke to the security side in a previous comment, but here's some thoughts on the other points you mentioned:
* A/B testing: We're grabbing the browser session data, which includes things like cookies and local storage. In our experience, this tends to be where A/B testing group identifiers are stored. But, if it was on something like the IP, then, yeah, it is pretty hard for us to get around.
* Extensions: Yeah, this is a really tricky one. We've resorted to asking some of our more active customers, who've had these issues with content blockers, to use a separate browser profile. One thing we do for this (which also can help solve the first point) is what we call "smart capture", in which we capture based on a DOM selector, instead of x/y coordinates. That way, no matter the page layout, we get it right. The hard part of this, though, is this is not reliable on every site, and we've only enabled it on sites that we know it works well on.
* Networking/auth issues: This is a really fun one! I mentioned it in another comment, but we're doing some logic around detecting logged out state, with an image classification model, and checking the HTTP status code for resource requests. When we can detect it, we send the user an email, and give them a flow where they log back in, and allow our extension to capture the state data again. On networking, we can't get around things like corporate intranets of course, but these seem to be rare for our customers. We also will just retry the capture if there's a network error, and we notify people when there are errors, so they can take action accordingly.
Re: Show HN: Plus – Self-updating screenshots
#84Earlier quoted context omitted.
It feels like a call back to 90s print, like the magazines I remember as a kid. 3-2-1 contact and the like.
I am really loving the design. So refreshing but also super-polished -- a great differentiator from the corporate Memphis dominating the landscape right now.
Found it: https://gumroad.com/
Re: Show HN: Plus – Self-updating screenshots
#85Congrats on the launch! Was it an intention to make the design similar to https://gumroad.com/ ? Or am I the only one seeing an uncanny resemblance?
(I'm a designer at Plus) It wasn't our intention to look specifically like Gumroad, but some of the visual patterns are definitely similar. This aesthetic is making the rounds right now: https://bootcamp.uxdesign.cc/the-neubrutalism-or-neo-brutali...
We were looking for something that felt approachable and fun, magical but not mysterious. After trying a bunch of different things, this is where we landed.
Re: Show HN: Plus – Self-updating screenshots
#86Congrats on the launch! Was it an intention to make the design similar to https://gumroad.com/ ? Or am I the only one seeing an uncanny resemblance?
They look very different to me. Maybe a similar-ish color palette is what you're seeing?
Re: Show HN: Plus – Self-updating screenshots
#87This seems like a spectacular way to break permissions restrictions and escape data to non-authorized entities. If it's successful, it's the sort of thing that will be brutally blocked by IT all over the place. Very slick, though.
Is it all that much more a risk than taking a screenshot, putting it on cloud storage like OneDrive/GDrive, and sharing with a "anyone who has the link" permission? B/c I feel like that is super common and kind of impossible to stop with a permissions approach.
Well managed companies will use one approved cloud tool like Onedrive or Gdrive and turn that off in permissions if they want. Just like this site will and should be blocked if it gets popular enough.
Re: Show HN: Plus – Self-updating screenshots
#88I worked for a personalization vendor a few years ago and was on an engineering team that built a feature like this. It was ... a major headache, and I don't think anyone was ever completely comfortable with the security implications. So I wish the team good luck, and especially with issues like: * A/B testing. How can you ensure that what your clients are seeing is the same thing you are seeing? Maybe you've been as…
We appreciate the good luck! We're definitely going to need it. I spoke to the security side in a previous comment, but here's some thoughts on the other points you mentioned: * A/B testing: We're grabbing the browser session data, which includes things like cookies and local storage. In our experience, this tends to be where A/B testing group identifiers are stored. But, if it was on something like the IP, then, yea…
So you keep client cookies and auth tokens… somewhere?
Re: Show HN: Plus – Self-updating screenshots
#89I worked for a personalization vendor a few years ago and was on an engineering team that built a feature like this. It was ... a major headache, and I don't think anyone was ever completely comfortable with the security implications. So I wish the team good luck, and especially with issues like: * A/B testing. How can you ensure that what your clients are seeing is the same thing you are seeing? Maybe you've been as…
Tangentially related question, what are the most successful products built around browser extensions? I sometime have ideas that would require browser extensions, but it feels like the target market must be computer literate for any chance or success (no mobile support for example).
Take a look at Grammarly. A decacorn chrome extension
Re: Show HN: Plus – Self-updating screenshots
#90Love the idea. Execution is tricky like others mentioned, but this is one of those slap forehead ideas on how simple and game changing it is if you can pull it off.