Earlier quoted context omitted.
When version 2 is out, you will have the option to upgrade for a fee or to continue to use version 1 for free for as long as you like.
That's a fine business model (similar to Jetbrains) but your ad copy is a bit misleading: From the pricing page: "Enjoy the benefits of our lifetime license and get access to all features and upcoming updates with a one-off payment"
Show HN: SVG Animation Software
71–80 of 113 posts
Re: Show HN: SVG Animation Software
#72Earlier quoted context omitted.
I have no affiliation with this product or company. I'm curious about the options here from a business perspective. A business has continual costs, which at the minimum may just be the ability to support a single developer's adult life. This app is selling itself once per major version, which judging by some comments here is somewhat unappealing. Many people are justifiably sick of subscription payments. I am also as…
You have to charge for upgrades. It's not reasonable to pay once and expect lifetime updates. Subscriptions are annoying, but if you want ongoing support of course you have to pay.
Re: Show HN: SVG Animation Software
#73So many comments in here interpreting “lifetime license” as “lifetime updates”. Ugh. As a person with a one-time purchase product I feel the pain of trying to succinctly explain the idea of “one time purchase, comes with updates for 1 year / 1 major version”. msarca - it might be worth looking at the wording on CleanShot’s pricing page. I notice they avoid the word “lifetime” entirely. I wonder how much confusion the…
TBH, I'm a bit surprised by this interpretation, as we don't have this problem with customers. Maybe it's an HN thing. I think we were only asked once or twice about how updates work. I'll take a look at CleanShot though. Thanks!
My product was originally offered as “one time purchase, one year of updates”, and the customer confusion/anger didn’t show up until I offered a discounted early renewal over Black Friday a few years back.
Re: Show HN: SVG Animation Software
#74Re: Show HN: SVG Animation Software
#75There's a Github link but there are no repos. How do I package this for my favourite Linux distro?
You can't, we don't support Linux, but someone here suggested Synfig as an alternative.
Re: Show HN: SVG Animation Software
#76Does this support animating with line offset dashes?
Re: Show HN: SVG Animation Software
#77So many comments in here interpreting “lifetime license” as “lifetime updates”. Ugh. As a person with a one-time purchase product I feel the pain of trying to succinctly explain the idea of “one time purchase, comes with updates for 1 year / 1 major version”. msarca - it might be worth looking at the wording on CleanShot’s pricing page. I notice they avoid the word “lifetime” entirely. I wonder how much confusion the…
Re: Show HN: SVG Animation Software
#78Earlier quoted context omitted.
I have no affiliation with this product or company. I'm curious about the options here from a business perspective. A business has continual costs, which at the minimum may just be the ability to support a single developer's adult life. This app is selling itself once per major version, which judging by some comments here is somewhat unappealing. Many people are justifiably sick of subscription payments. I am also as…
I think selling by version is arguably the most ethical way to do it, maybe with a SaaS license option. I think the main thing is just be honest that that is what you are doing.
This avoids games about what is or is not a "new version" or shipping minor updates as versions or any of that nonsense, it's just updates generally.
Re: Show HN: SVG Animation Software
#79Earlier quoted context omitted.
TBH, I'm a bit surprised by this interpretation, as we don't have this problem with customers. Maybe it's an HN thing. I think we were only asked once or twice about how updates work. I'll take a look at CleanShot though. Thanks!
Have you hit the point where they have to pay again, yet? My product was originally offered as “one time purchase, one year of updates”, and the customer confusion/anger didn’t show up until I offered a discounted early renewal over Black Friday a few years back.
Re: Show HN: SVG Animation Software
#80So many comments in here interpreting “lifetime license” as “lifetime updates”. Ugh. As a person with a one-time purchase product I feel the pain of trying to succinctly explain the idea of “one time purchase, comes with updates for 1 year / 1 major version”. msarca - it might be worth looking at the wording on CleanShot’s pricing page. I notice they avoid the word “lifetime” entirely. I wonder how much confusion the…
It's confusing because the pricing page literally states "Enjoy the benefits of our lifetime license and get access to all features and upcoming updates with a one-off payment."