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Show HN: Answer Overflow – Indexing Discord content into the web

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Re: Show HN: Answer Overflow – Indexing Discord content into the web

#71

Earlier quoted context omitted.

The "cozy web" is out of control these days. A lot of social utility is lost by default because everyone uses Whatsapp and Discord and other such information black holes, places where knowledge goes to die. It's OK if you're using these to chat with your family or friends, but it's kind of... less OK, when every open source project these days, including major programming languages, tells you to join their Slack or Di…

> Maybe I'm too old, but I hate the "cozy web" with passion. I don't know if you remember the net/web split but that's exactly what it felt like. Net people would crap on port 80, demand you install a news client and add some byzantine undocumented header or join an IRC channel and send custom DCC commands. There was also a lot of gatekeeping and making fun of the normies ("I may be a nerd but look at Bill Gates, one…

I came on-line at the tail end of it, when the denizens of the old were trying to find their footing in the new. IRC, mailing groups, early phpBB boards. This means I could've missed some stronger forms of gatekeeping, but the ones I do remember were all what I'd consider pretty good and desirable: it was gatekeeping based on knowledge, or interest in getting one. That is, all natural gates where the act of crossing them ensured you also could enjoy and contribute to the commons. And, importantly, they were mostly gating only write access, not read access.

The overall feel was, the gatekeeping served to bounce off trolls (before that name was common), and to redirect clueless newbies onto a path where they could either go away, or stay, learn a little bit, and then arrive at the gates again, only to find them wide open. Contrast that with the "cozy web", where the gatekeeping just tries to protect the community from the entire outside world. That's a huge change in overall feel - friendly and inviting vs. apprehensive and afraid. Viewing people as potential friends by default, vs. viewing them as potential enemies.

> and making fun of the normies ("I may be a nerd but look at Bill Gates, one day I'll be your boss.")

RE that, I may be biased, but I find it fully justified. It's not like nerds won this in any way - STEM interests, mastery of skills and concept outside of normie culture approved list (i.e. arts and performances - sports of every kind, playing or singing music, painting, writing, etc.), intellectually deep fiction, and clear thinking in general are still frowned upon and actively discouraged by the society.

While the "revenge of the nerds" memes, "Jocks being bosses in high school, nerds being bosses at work" was a good joke / dream to discharge some frustrations over, it didn't materialize either. On the contrary - if you look carefully, most of the successful bosses are high-school jocks too, and I'm talking in fields like finance and tech too. That's because entrepreneurship and playing on the market is a jock's game, not nerd's game. You win it by looking good, talking smooth, and not caring much about the accuracy of what you say - not by knowing a lot, having strong mental models, and treating truth as valuable for its own sake.

> It was a culture I really didn't enjoy and I mostly stayed out of because everyone seemed so interested in exclusivity.

Unless you're talking about those much earlier communities, way before Eternal September, I have a different view. Exclusivity can be good, and back in the IRC/early phpBB era, most exclusivity was of this kind - that is, anyone was welcome, they just had to show minimum effort up front. Contrast that with today's "cozy web", where everything is exclusive by default, and the exclusivity is of the bad kind: secret clubs to which you get invited by existing members and/or both write and read access are behind gates that require great and ongoing investment of time and effort (i.e. keeping up with the flow of the live chat).

Maybe it's the nerd in me showing, but the cozy web is way too personal in this sense.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#72

Genuine question: I love Discord, but how on earth is it possible that such functionality was not built-in to begin with? I really don't understand how the need for indexing and search was overlooked.

I think it's due to how Discord evolved as a platform Discord start as "your private place for your friends to talk" during a time where there were a lot of privacy issues with other communication methods. Then as it grew beyond this scope of being a private place for friends, it would have been good for indexing to be added but indexing a normal text channel is really hard since you don't know where the conversation…

>Discord start as "your private place for your friends to talk" during a time where there were a lot of privacy issues with other communication methods.

Discord started as a way for gamers to chat with one another. Initially the developers even wanted to sell games directly from the platform [1].

I think it would be incorrect to position Discord as a privacy-oriented platform when the desktop client needs to be run in a sandbox because there's no real way to disable data collection.

1. https://www.pcgamer.com/the-discord-game-store-is-now-open/

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#73
There are several issues with surfacing search results from Discord as mentioned before in the thread, and even if all of them are resolved the biggest one remains relevance.

Unless a general purpose web search engine introduces a special Discord 'tab', like Images/News/Videos already exist, there is no way for a search engine to assign relevance to anything said on Discord because there is no authority or link graph based credibility for any message. In other words a mention of 'blue widgets' on Discord is competing with milions of web pages mentioning 'blue widgets' which all have some kind of built in relevance. If the idea is that this will be achieved through people linking to an aggregrator like this website, then perhaps, but the approach does suffer from the chickien and the egg problem.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#74
post #72

Earlier quoted context omitted.

I think it's due to how Discord evolved as a platform Discord start as "your private place for your friends to talk" during a time where there were a lot of privacy issues with other communication methods. Then as it grew beyond this scope of being a private place for friends, it would have been good for indexing to be added but indexing a normal text channel is really hard since you don't know where the conversation…

>Discord start as "your private place for your friends to talk" during a time where there were a lot of privacy issues with other communication methods. Discord started as a way for gamers to chat with one another. Initially the developers even wanted to sell games directly from the platform [1]. I think it would be incorrect to position Discord as a privacy-oriented platform when the desktop client needs to be run i…

This.

Discord came about because all the instant messaging services (eg: AIM, MSN) had recently died, Skype was hot flaming gasoline garbage, Teamspeak and Ventrilo were tedious and expensive (for gamers), and otherwise there were no other means of reliable, easy, free, convenient means of voice communications.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#75

Earlier quoted context omitted.

Interesting comment. I would think Reddit is similar in terms of content, yet “site:reddit.com ” is common as a general search pattern (pre-blackout)

Discord is made for realtime chat and instant messaging. People don't put a lot of thought process in the vast majority of what they write. The format of ressit encourages a bit of a slower conversation and therefore more thought through comments. You barely even have time to edit a message before it's already irrelevant in discord.

That depends a lot on the channel. Some channels are exclusively monthly public announcements, of new version of software, or bugs, or announcements of conferences for example. Or job opportunities with instructions on how to apply.

Some channels contain a high level of knowledge in the same way as a forum, knowledge you won't find posted again, perhaps because the person who posted it no longer works at the company. Some channels are used for work purposes, similar to Slack and MS Teams, and contain async information across timezones about product development, or bug-investigations updates, or design discussions, which are more real-time but valuable to be able to find again. Some channels contain the information needed to enter and participate in multi-month long competitions. The information is not posted anywhere else, even though that would be useful and well suited to a blog or issue tracker.

Some places are using Discord not because it's their favourite thing, but because many other companies and projects in the same field are now using Discord, so it's become expected by users (like Twitter). After all nobody wants to install yet another application, but if everyone in a field already uses Discord for work, then that's what you have to use as well.

My first year of Discord was entirely because it was required by my job, as it was the way everyone communicated at that company.

The point is it was the only way everyone communicated at that company aside from a negligible number of emails (maybe 10 emails in a year), and some Telegram channels with outside parties. So nearly every formal announcement and work-related message, as well as real-time chat went through the company's internal Discord server. When I occasionally searched the company dev channels I found a treasure trove of relevant technical knowledge I couldn't find anywhere else. Knowledge I couldn't get in a reasonable time by asking current people. But being Discord search rather than a web page, it was really hard to keep track of things found, and that knowledge was effectively lost.

At my current job we use Teams the same way the last company used Discord. Teams is worse.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#76
post #58

Earlier quoted context omitted.

Unfortunately, it's a natural result of Discord moving from being a useful little service to a "platform" with investors and needing to constantly be updated with useless nonsense to keep the "value" of the product alive. Realistically, once everything was up and running, and they had moved their DB over to their current platform [1], someone should have taken the keys away from them and just said "Discord is done, i…

The solution to the growth problem is incubating complementary products.

For regular growth, maybe, but not for investment-fueled hyper-growth.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#77

Earlier quoted context omitted.

It's beyond ironic that Discord called itself that, being the successor to OpenFeint and its privacy lawsuit scandal, and being proprietary. Now it is one of the most privacy-hostile AND preservation-hostile platforms around.

Not everything should be preserved forever. It's actually really nice to be able to talk online and not have it form a permanent record that can be instantly referenced by anyone.

Correct. However, some things should be preserved forever and accessible. It's really nice to be able to put a piece of scientific jargon, or a text of an error message, into a search box, and get back links and references to material you can peruse at your own pace and discretion - as opposed to having to join a closed community and keep asking people, hoping someone who knows the answer and is willing to help spots the message before it disappears in the flood of ongoing conversations, and monitoring said flood so that you catch the answer in time to ask follow-up questions, etc.

Point being: different needs require different tools. Current trend is doing everything in closed, ephemeral groups.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#78

Earlier quoted context omitted.

> what easy alternatives can you recommend to them Github discussions. A project I follow moved all their Q&A from discord and it's a joy to both search and ask now. Discord is actively hostile to anyone simply wanting to browse.

I would much rather engage with a community on Discord than on Github discussions/Reddit/a forum. The inability to easily browse historical posts is a feature to me that makes it much less risky to ask questions and join a community. I don't have to spend a lot of time searching and effort to phrase my questions just right to avoid getting yelled at by someone that I should have used the search instead of posting.

But then instead of putting X amount of effort up-front to do search, you have to put in 10X amount of effort to join a community and ask someone about the thing. It's not a good trade, IMHO.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#79

Earlier quoted context omitted.

I'd rather have the tools to find things without having to interact with humans.

No one are automatically entitled to get the output of a community while sitting on the sideline, although a community may chose to make it available. Perhaps you should consider getting your answers from ChatGPT in the cases where a community has decided to be for themselves instead of the greater internet.

> No one are automatically entitled to get the output of a community while sitting on the sideline, although a community may chose to make it available.

That's the difference between the "cozy web" and the web 10-15 years ago. The communities used to grant everyone the right "to get the output of a community while sitting on the sideline" by default; in fact it was weird to gatekeep things that could be useful to others - the only thing that was gatekept was "write access", and it was done based on attitude, not on someone's ability to do networking and invest large amount of time on an ongoing basis.

Of all groups, it's both ironic and sad to see this happening to open source projects in particular. Those projects owe their very existence - and people participating in them owe their skills - to that open, indexed, no-strings-attached knowledge-sharing culture.

Re: Show HN: Answer Overflow – Indexing Discord content into the web

#80
post #74
post #72

Earlier quoted context omitted.

>Discord start as "your private place for your friends to talk" during a time where there were a lot of privacy issues with other communication methods. Discord started as a way for gamers to chat with one another. Initially the developers even wanted to sell games directly from the platform [1]. I think it would be incorrect to position Discord as a privacy-oriented platform when the desktop client needs to be run i…

This. Discord came about because all the instant messaging services (eg: AIM, MSN) had recently died, Skype was hot flaming gasoline garbage, Teamspeak and Ventrilo were tedious and expensive (for gamers), and otherwise there were no other means of reliable, easy, free, convenient means of voice communications.

Mumble was the best free voice communications app and briefly took over after Teamspeak fell out of popularity.

Discord was really the best place to hang out with your friends outside of games. Social media was too distant and Steam friends didnt do enough. The old IRC chatroom / Discord format with voice comms and screen sharing is THE way to relate to friends online now.

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