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Show HN: A virtual phone number for your company based on Twilio

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Re: Show HN: A virtual phone number for your company based on Twilio

#51

Post by philips »

josh_carterPDX wrote: post #50

Twilio has something called "Twimlets" that make setting this up very very simple. For voicemail you simply have to create a separate "twimlet" and have the resulting URL attached to the other one you use for the forwarding.

Yes, we string a couple of Twimlets together to direct people to support or general inquiry phone lines. Works really well. No problems in 3+ years.

The menu one in particular: https://www.twilio.com/labs/twimlets/menu

Re: Show HN: A virtual phone number for your company based on Twilio

#52

Post by josh_carterPDX »

philips wrote: post #51
josh_carterPDX wrote: post #50

Twilio has something called "Twimlets" that make setting this up very very simple. For voicemail you simply have to create a separate "twimlet" and have the resulting URL attached to the other one you use for the forwarding.

Yes, we string a couple of Twimlets together to direct people to support or general inquiry phone lines. Works really well. No problems in 3+ years. The menu one in particular: https://www.twilio.com/labs/twimlets/menu

I love that Twilio rolled Twimlets into the dashboard instead of making it a separate site.

Full disclosure: I'm an early (and former) employee @ Twilio

Re: Show HN: A virtual phone number for your company based on Twilio

#55

Post by Animats »

Doesn't look good. Remember, you're giving this unknown business the power to snoop on your phone calls. Do you want to open that back door?

No visible privacy policy. No visible pricing information. Not good.

Twilio can do this without any help from these guys.[https://www.twilio.com/labs/twimlets].

Re: Show HN: A virtual phone number for your company based on Twilio

#56

Post by Falling3 »

Animats wrote: post #55

Doesn't look good. Remember, you're giving this unknown business the power to snoop on your phone calls. Do you want to open that back door? No visible privacy policy. No visible pricing information. Not good. Twilio can do this without any help from these guys.[ https://www.twilio.com/labs/twimlets ].

That's my first thought. Why not just do it yourself? Especially when twimlets are around.

Re: Show HN: A virtual phone number for your company based on Twilio

#57

Post by scosman »

josh_carterPDX wrote: post #50

Twilio has something called "Twimlets" that make setting this up very very simple. For voicemail you simply have to create a separate "twimlet" and have the resulting URL attached to the other one you use for the forwarding.

We use a twimlet for our business number. It simply plays a recording directing people to our support web page and email (phone support would be too expensive). A surprising number of places need a phone number; for example, Stripe includes it in the charge description.

Re: Show HN: A virtual phone number for your company based on Twilio

#58

Post by ramya_raghu »

Animats wrote: post #55

Doesn't look good. Remember, you're giving this unknown business the power to snoop on your phone calls. Do you want to open that back door? No visible privacy policy. No visible pricing information. Not good. Twilio can do this without any help from these guys.[ https://www.twilio.com/labs/twimlets ].

I built my Call Forwarding app using Plivo. It was pretty straight forward to use. https://www.plivo.com/docs/getting-started/forward-an-incomi... is their official documentation on Call Forwarding. Also, every user gets a pre-built Call Forwarding which requires you just add the numbers for testing which looks like this - http://callforward.herokuapp.com/forward/?Numbers=NUMBER_1_H...

Re: Show HN: A virtual phone number for your company based on Twilio

#59

Post by benwilber0 »

josh_carterPDX wrote: post #52
philips wrote: post #51

Earlier quoted context omitted.

Yes, we string a couple of Twimlets together to direct people to support or general inquiry phone lines. Works really well. No problems in 3+ years. The menu one in particular: https://www.twilio.com/labs/twimlets/menu

I love that Twilio rolled Twimlets into the dashboard instead of making it a separate site. Full disclosure: I'm an early (and former) employee @ Twilio

you dont need to say full disclosure...

you can just tell people you used to work at twilio.

Re: Show HN: A virtual phone number for your company based on Twilio

#60

Post by sushid »

Animats wrote: post #55

Doesn't look good. Remember, you're giving this unknown business the power to snoop on your phone calls. Do you want to open that back door? No visible privacy policy. No visible pricing information. Not good. Twilio can do this without any help from these guys.[ https://www.twilio.com/labs/twimlets ].

More importantly, why would you want to call your "real" numbers sequentially by default? You might prefer hitting all of them simultaneously, which is also trivial as everyone else here has mentioned.

https://www.twilio.com/blog/2009/05/dialing-multiple-numbers...

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