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Show HN: Responsive Email Templates

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Re: Show HN: Responsive Email Templates

#41
Am I the only one who is far less likely to read an HTML email? If I see that I need to click to allow external images for my email to load, I'm probably just going to delete it. It's amazing to me that HTML email can be effective for marketing.

If you send me a paragraph of text, I'm going to read it on my mobile. If you send me an HTML email, I'm going to archive it right away on my mobile. If you send me too many HTML emails, I'm going to eventually be motivated enough to find your 'unsubscribe' button.

Re: Show HN: Responsive Email Templates

#42
post #41

Am I the only one who is far less likely to read an HTML email? If I see that I need to click to allow external images for my email to load, I'm probably just going to delete it. It's amazing to me that HTML email can be effective for marketing. If you send me a paragraph of text, I'm going to read it on my mobile. If you send me an HTML email, I'm going to archive it right away on my mobile. If you send me too many…

I did some A/B testing on this a few years ago and found that HTML email had a better response rate for me. My methodology wasn't perfect, but I shared the results on my blog anyway: http://www.onlineaspect.com/2008/01/25/the-value-of-split-te...

Re: Show HN: Responsive Email Templates

#43

As a web developer who does at the very least one HTML newsletter per month for a client, this is a breath of fresh air. Developing a HTML email is like developing a website in 1995. No Javascript, flaky support for most CSS attributes, the fact you have to use tables for layout, the fact you have to use a premailing tool to bring all CSS inline to work correctly (especially for clients using Lotus Notes 6...) they'r…

I find it very nostalgic since 1995 was around the time I started making websites. Now, email templates are the only place I get to show off my mad table-making skills. No one else seems to appreciate them.

Re: Show HN: Responsive Email Templates

#44
post #41

Am I the only one who is far less likely to read an HTML email? If I see that I need to click to allow external images for my email to load, I'm probably just going to delete it. It's amazing to me that HTML email can be effective for marketing. If you send me a paragraph of text, I'm going to read it on my mobile. If you send me an HTML email, I'm going to archive it right away on my mobile. If you send me too many…

I think it all depends on what type of email you're getting. I send Hacker Newsletter (http://hackernewsletter.com) out every week, and I based on past feedback and some testing, a rather large percentage of my 12k+ subscribers like the HTML version. Why? Well, I include a LOT of links in each issue (one to the article and one to the HN comment for each of the ~35 stories I include), and HTML is way easier to scan in this case.

If however you're getting an transaction type email just to update you on something, then yeah, text might be better.

Re: Show HN: Responsive Email Templates

#45

Is there anywhere else that I can send HTML emails from? It sounds very limited and difficult to do, based on your description on your site!

I highly recommend MailChimp. I use them for my newsletter and the fact you can start using them for free with up to 2000 subscribers is very nice.

Re: Show HN: Responsive Email Templates

#46
post #41

Am I the only one who is far less likely to read an HTML email? If I see that I need to click to allow external images for my email to load, I'm probably just going to delete it. It's amazing to me that HTML email can be effective for marketing. If you send me a paragraph of text, I'm going to read it on my mobile. If you send me an HTML email, I'm going to archive it right away on my mobile. If you send me too many…

Not all HTML emails are image heavy monstrosities. There is a lot you can do with HTML/CSS that makes the message easier to consume and more impactual without using a single image.

I feel like HTML email design lags about 5-10 years behind website design. Some of that is the limited feature set, but I think more of it is the lack of design attention its given. It seems like most of it gets generated by a marketing department using some crappy marketing campaign templating software from a decade ago with little to no thought to how the output is consumed.

Re: Show HN: Responsive Email Templates

#47
post #45

Is there anywhere else that I can send HTML emails from? It sounds very limited and difficult to do, based on your description on your site!

I highly recommend MailChimp. I use them for my newsletter and the fact you can start using them for free with up to 2000 subscribers is very nice.

I'm curious more along the lines of personalized emails to users of a service. As far as I know, MailChimp is more about blasting one message to lots of people. Unless I'm mistaken :)

Re: Show HN: Responsive Email Templates

#48
If you spend time in direct response circles, the matra is A.B.T. - always be testing.

An addendum to that might read "ABV" - always be valuing (visitor value, that is).

I've personally tested both. It really depends on how html vs. text affects: a) your open rates b) your clickthrough rates c) your sales conversion rates d) your long term lifetime value and visitor value.

It's very dangerous to make decisions about "html vs. text" based upon one's own personal preference - or even HN readers (unless that's your target audience).

What do you know about your audience? That's what I always say when chatting with friends and colleagues.

As an example, are the majority of your users using gmail, hotmail, yahoo, aol? Or, are they using personal and/or academic addresses?

These different mailing providers treat html vs text quite differently.

The style of your email can affect whether or not you get inboxed (hence every action step from open rates, to ctr rates to sales will be affected).

What's the demo of your audience? If one has an older crowd, perhaps plain text may be easier to read.

A younger crowd? Perhaps xyz percentage more of them are reading via mobile devices. This would also affect the decision.

The Email Experience Council at the DMA has some great research on this topic - check their Youtube channel.

But above all I'm a big fan of making data-driven decisions based on a clear awareness of what your audience's behavior suggests - not on personal preferences or HN likes - IHMO.

Also HTML may be more appealing but text may drive more goal conversions.

Has anyone else seen better overall ROI with text, even though they personally have more of a preference for HTML?

added: http://www.emailexperience.org/ http://www.youtube.com/user/EmailExperience

Re: Show HN: Responsive Email Templates

#49
I have developed a number of HTML newsletter templates over the years and when I checked their Supported Email Clients table I found that they claim to have not tested these against Outlook 2007.

Personally, I bet they DID test them against Outlook 2007 and when they saw the amount of work that would be involved in making them render at least somewhat correctly they held a staff meeting and decided it would be more effective to just put a big red "X" in that column and I don't blame them for it one bit.

Re: Show HN: Responsive Email Templates

#50
post #49

I have developed a number of HTML newsletter templates over the years and when I checked their Supported Email Clients table I found that they claim to have not tested these against Outlook 2007. Personally, I bet they DID test them against Outlook 2007 and when they saw the amount of work that would be involved in making them render at least somewhat correctly they held a staff meeting and decided it would be more e…

Agreed, the use of the word "untested" is a little off-putting. Just call it "unsupported".
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