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Show HN: Baby's first international landline

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Re: Show HN: Baby's first international landline

#42

Post by VenturingVole »

jeduardo wrote: post #40
VenturingVole wrote: post #39

Earlier quoted context omitted.

I'm not sure if they've changed the process since your issues (hopefully) - I was using their trial and when it expired had to go through the KYC process. They under-promised by saying two working days to reach out, but everything was wrapped up within an hour and done over email. I nearly moved away from Twilio having read the negative feedback, but my personal experience so far was very prompt support.

Hey, that's good to hear. Was it a recent experience for you? Maybe they heard some of the feedback and acted on it. This encourages me to revisit them, not because I'm unhappy with my current provider, but rather because Twilio offers what I need (a number that can receive and send SMS) in regions where my current provider doesn't.

This was last week.

I ought to caveat that from a KYC perspective, I likely would have been 'easy' since my career history involves many well-known companies and the requested account was for a UK company that has been running for nearly 20 years.

Though I'm no longer personally in the UK. Microsoft on the other hand: It was impossible for me to open up an Azure account even with their Customer Support. Suspect I will have to use Tailscale to bypass overly rigid geographical controls.

Re: Show HN: Baby's first international landline

#43

Post by schwartzworld »

mrweasel wrote: post #25
throw-10-13 wrote: post #24

Hardest part of this is getting a twilio account that actually works. One of the worst service providers ive ever had to work with.

That explains the pricing. I've been looking for a cheap way to get a SIP/VOIP connection, so the kid and I can play with some old phones she's been gifted. I really want to make one or two of them work, so she can do internal calls at home, and maybe call grandmam. It's easy enough to get a VOIP account with a local company, but the pricing is just insane. I really wish I could find an ATA solution that can do inter…

If you’re in the US just get a magic jack

Re: Show HN: Baby's first international landline

#45

Post by dwedge »

jeduardo wrote: post #23

One sidenote is that the Twilio part is harder than it looks. Not because of technical factors, but because of the paid requirement. Twilio refused to take my money and upgrade me to a paid account, even though they forced me to go to their confusing KYC procedure, where they asked me many times to provide the same set of documents. Support was useless, it looked like an AI bot repeating the same thing, but this was…

After what Twilio did to Authy users I'd be very reluctant to use them for anything unless they were the only choice.

Re: Show HN: Baby's first international landline

#46

Post by dwedge »

protocolture wrote: post #15

>only permit calls to be made to an adult-controlled set of numbers timezones and “awake/asleep” schedules, to avoid calling Europe at their 1am prevent inbound calls entirely This is interesting. Was there a serious issue while using a regular landline? As a former toddler myself, I think that the worst I got up to was calling the radio station and giving bad traffic tips. My overseas family had such a long number,…

> My overseas family had such a long number, stored in a book in my grandmothers handwriting, that theres little chance I would have connected and woken them up.

The article is about a phone with one button per person, so the thing that stopped you from doing this is not applicable. You now have a toddler who can press a button whenever they want and dial someone - you don't see how a child who doesn't understand timezones etc. might cause a problem here?

Re: Show HN: Baby's first international landline

#48

Post by robertlagrant »

eastbound wrote: post #22
b_e_n_t_o_n wrote: post #10

For some reason I thought it was for toddlers to call other toddlers. I think if you were looking for a feature to add, it would be to let kids call their friends. Could lead to some cute moments :)

Oh yes then monetize the recordings! (Sorry, Silicon Valley PTSA kicking in)

Just play an advert instead of a ringtone! The user is motivated to listen!
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