Earlier quoted context omitted.
As costs of humanlike communications decrease, so will Sybil attacks and spam. The IRS is notorious for resistance to tech change, don't be surprised if they unplug the phones and force you to walk in to ask your question. What is the value add here? Save sometime for technocrats and technoadjacents for a whole of 3 years before victims of spam adapt? Also this has been solved already just mail your question like the…
It would be really nice if the IRS would ALLOW you to walk in and ask a question!
True to form, with an appointment I waited 3 hours at the office and watched the guard staff turn away countless people. Finally saw a person, gave then my passport, and finished in a minute.