A while ago my team needed exactly this kind of auth solution, so the eng team reached out to Ory to clarify some technical questions that weren't covered by the docs. We were super enthusiastic about Ory. It looked solid, was open-source, and ticked all the right boxes. We got an immediate response by a very motivated sales person who insisted to be connected with management and refused to put us in touch with anybo…
I work at an auth company as well, Stytch, and this is something that we treat as obvious but we've seen a lot of reports like yours. Auth is such critical infrastructure, it is always going to come down to the technical team in the end.