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Show HN: Tally Forms – A free Typeform alternative

tally.so

41–50 of 73 posts

Re: Show HN: Tally Forms – A free Typeform alternative

#43
post #22

Very nice product! That said, > Partial submissions > Collect answers from people who filled in a part of your form, but didn’t click the submit button. Capture data from lost leads, find drop off points and improve your conversion rates. From a user point of view, I really hate this. I’d say collecting data about drop off points is fine, but secretly collecting answers not intended for submission is a dark pattern t…

This is a terrible idea - the data isn’t yours until it’s been explicitly given. A few years ago I was the UX lead at a big uk website. At the time, the commercial team were wanting to steal unsubmitted personal data from forms and just couldn’t grasp why it was so wrong. I’d been fighting them on it for ages, but thankfully a few other large sites got into trouble for doing it and I was able to convince the business…

> This is a terrible idea - the data isn’t yours until it’s been explicitly given.

I couldn't disagree more. I think the owner of a website should be able to track whatever information they please about your session.

Re: Show HN: Tally Forms – A free Typeform alternative

#44
post #28
post #22

Very nice product! That said, > Partial submissions > Collect answers from people who filled in a part of your form, but didn’t click the submit button. Capture data from lost leads, find drop off points and improve your conversion rates. From a user point of view, I really hate this. I’d say collecting data about drop off points is fine, but secretly collecting answers not intended for submission is a dark pattern t…

I do agree with your point. It was a highly requested feature, indeed. It's available only with our Pro plan, so it's not widely available to everyone.

Sorry but that makes it even worse. You can't just push ethical decisions to your customers. You are the one building the product and you are the one defining the ethical boundaries within which it can be used by your customers. As technology builders we are at forefront of pushing all kind of societal boundaries and often end up redefining them in the process. As technology moves so fast it can take years for society to catch up and decide that something definitely was a bad idea but by that time it's often too late. No one wants to be the engineer realising years later that what their build was harmful to society, so try be more conscious of the decisions you take. One good framework to reason about the impact of what we build is to simply ask ourselves if there would be any negative long term effects to society of a billion people would use the feature. Right now from your perspective that seems far away and unlikely but in our field this happens all the time, either through scaling or others copying you.

So either put a big disclaimer yourself at which point no one will probably want to enable it anymore except for edge use cases (which hopefully are ethical even though I can't really think of one right now) or just remove it fully. It's a huge breach of privacy and most customers who have issues with drop rates probably should redesign their form and CTA. Unless the reason for people dropping of is that they're doing something sketchy and/or asking for way too much personal information of course, which is exactly the case where I absolutely do not want to have that data nor would I consent to them collecting it before I click submit.

Re: Show HN: Tally Forms – A free Typeform alternative

#45
post #30
post #24

I've been using Tally for a few months now, and my experience has been very positive so far. Coming from Google Forms, I really appreciate the modern UX, intuitive form builder, and built-in integrations. I used Tally to conduct a survey of my Discord community with 68K members (48K MAU). The creation experience was smooth and the results were easy to parse. The free plan doesn't let me invite my team, but it was eas…

Thank you for using Tally and all the kind words! We just finished our help center migration, so happy to hear you like it. :)

Is the help center custom built?

Re: Show HN: Tally Forms – A free Typeform alternative

#47
post #25
post #22

Very nice product! That said, > Partial submissions > Collect answers from people who filled in a part of your form, but didn’t click the submit button. Capture data from lost leads, find drop off points and improve your conversion rates. From a user point of view, I really hate this. I’d say collecting data about drop off points is fine, but secretly collecting answers not intended for submission is a dark pattern t…

+1. Collecting personal information such as real names, payments, phone numbers, etc. on users without their explicit consent (hitting a submit button) is absolutely unethical.

just add, "anything you type into our forms may be captured". explicit consent, one and done

Re: Show HN: Tally Forms – A free Typeform alternative

#48
post #28

Earlier quoted context omitted.

I do agree with your point. It was a highly requested feature, indeed. It's available only with our Pro plan, so it's not widely available to everyone.

Maybe I misread the OP, but I took their point to be that the feature "violates [...] user's privacy." To say you agree, but it's OK because people pay you for it suggests that you don't really agree.

The people filling the forms aren't the people paying the bills, so their opinions on the matter are moot. The actual customers want the feature, so it would be silly to not offer it and leave money on the table.

Re: Show HN: Tally Forms – A free Typeform alternative

#49

Earlier quoted context omitted.

This is a terrible idea - the data isn’t yours until it’s been explicitly given. A few years ago I was the UX lead at a big uk website. At the time, the commercial team were wanting to steal unsubmitted personal data from forms and just couldn’t grasp why it was so wrong. I’d been fighting them on it for ages, but thankfully a few other large sites got into trouble for doing it and I was able to convince the business…

> This is a terrible idea - the data isn’t yours until it’s been explicitly given. I couldn't disagree more. I think the owner of a website should be able to track whatever information they please about your session.

It’s one thing to track how users are using forms and seeing where they drop out, for example on a checkout. It’s another thing entirely to save the data from those fields.

Collecting personally identifying information without explicit consent seems like a great way to get into trouble. Implied consent is no consent at all.

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