This seems really flawed. Let's plug in numbers. This says that if a service costs 125$/month/employee and I have 1000 employees ($125000/month) I will save ~5 million a year. However a service costing 1.5 million at such a company has other costs. Namely that a product that costs that much almost always needs an in house support team. I have never seen the case where an expensive product also didn't need 2-3 people…
This complaint seems really flawed. > PagerDuty for example doesn't save people any time, it just sends alerts. Have you tried building a pagerduty in house? That is literally the time save. The "value of pagerduty" is still measured the same way as any other tool. Do I build it custom in house? Do I pay someone else a modest amount? That is what this tool is doing and is geared towards startups who make this decisio…
It requires a higher touch than pagerduty, but pagerduty isn’t 100% labor free either.