I have no idea what this product does. > Instantly create a secure URL to your Mac OK so like a URL to... what? Screenshare? Access the HDD like dropbox? Do something else? > Make changes in real time. Get feedback immediately. Effortless live previews. Of what? About what? Of what? > Nice cartoon picture of dog /closes tab Edit : reading the rest of the page it's still unclear what it does, or even why I'd want it.…
Thanks for the feedback! I was indeed trying to explain something technical (i.e. a tunneling service) in a non-technical way in an attempt to be friendly towards designers, but it seems like I still have some work to do on the product page.
The way you wrote your product page and app description is fascinating not because it was so oblique as to be completely meaningless, but because you appear to have been so thoroughly unaware of that fact.
This is an extremely common problem with technical documentation. We find pages and pages of description of frameworks and libraries created without simply answering the fundamental question, “What does this do?” And those pages could be easily replaced with one brief annotated example.
Technical people are often unaware that they have created a desert of meaning and substance.