Earlier quoted context omitted.
Some flags are meant to be enabled for specific customers, on-demand, depending on what type of contract is signed, under NDA and so on. Over time, many department that aren't "engineering" need to be able to change some flags. That doesn't imply your culture is broken.
That seems like code which should check customer account information, not a feature flag thats turned on or off.
If your goal is to end up with the flag enabled on all requests, the only difference is the rollout strategy. You can prioritize accounts, manually enable things with one customer that you know likes to test your alpha features, and so on.