31–40 of 69 posts
Earlier quoted context omitted.
They actually do on some airlines. For instance, check out the first booking option here: https://www.google.com/travel/flights/booking?tfs=CBwQAhpHag...
That looks like it'll still result in a direct Spirit booking, though.
Earlier quoted context omitted.
That looks like it'll still result in a direct Spirit booking, though.
Yeah. It feels like they’re acting more like a travel agent. Kind of like what this original post would be doing.
If I ask the airline to cancel my booking, what happens? Do they do so? Does the Duffel markup come back to me? Do I get status benefits from the airline?
YC: let’s finance companies to solve climate change Also YC: let’s make tools to encourage more flight travel
> Quickly and dynamically add markups to fares when creating a link and easily charge your customers. What's the customer benefit to using a random site to book tickets they could already book on something like Google Flights without a markup? Who handles support for rebookings, cancelations, etc.? It's bad enough having to go through an OTA with airlines/hotels when there's a problem; they tell you to call Expedia.
> Who handles support for rebookings, cancelations, etc.? It's bad enough having to go through an OTA with airlines/hotels when there's a problem; they tell you to call Expedia.
As much as possible we try to enable our merchants to offer self-service flows for cancellations, changes, etc. The airline systems don't always let you do everything programmatically so at that point whoever is selling the flight who be in charge of the customer. We're exploring ways we could provide support ourselves, to take that load off of our customers.
I remember they apparently wrote everything functionally with Elixr and kept mentioning it like it solved some real problem you couldn't possible do any other way. Weird seeing it pop up here.
YC: let’s finance companies to solve climate change Also YC: let’s make tools to encourage more flight travel
I interviewed with these guys in London maybe just over a year and a half ago? Interviewer was lovely for the first call then just absolutely ghosted me when I had to reschedule the technical session by a few days. Then came back about 4 months later asking me if I was interested in going forwards. So weird. I remember they apparently wrote everything functionally with Elixr and kept mentioning it like it solved some…
Re: Elixir: isn't it the only language that lets you write highly-concurrent, low latency, fault tolerant software? :)
It probably bodes a little poorly (either for the product, or for the product's applicability to this website) that almost every comment seems to be confused about what the product is or why anyone would ever use it. I've read the original post several times and I still don't understand myself. I read the main page and I can't tell if I'm meant to be in the target market or not. I clicked on Pricing and I don't under…
It probably bodes a little poorly (either for the product, or for the product's applicability to this website) that almost every comment seems to be confused about what the product is or why anyone would ever use it. I've read the original post several times and I still don't understand myself. I read the main page and I can't tell if I'm meant to be in the target market or not. I clicked on Pricing and I don't under…
Re: pricing: our main product is our Flights API (https://duffel.com/flights). Links is a new product we're launching today that lets you sell flights without having to write an integration with our API. You can access our API on our free plan but Links is only available on a paid plan.
> The "Why do you charge for excess searches?" link in the pricing page opens the Forex question, not the excess searches question. We'll fix this, thanks for letting us know.
> Pricing page provides pricing in GBP, EUR, USD, and AUD but does not use any kind of location data to localize the currency. It used to, might be a bug introduced with the new page.
> I used the "Resources" menu and I don't understand what "Spend management: Unlock incremental revenue" means It's a page dedicated to spend management platforms that are looking to unlock extra revenue with travel
It probably bodes a little poorly (either for the product, or for the product's applicability to this website) that almost every comment seems to be confused about what the product is or why anyone would ever use it. I've read the original post several times and I still don't understand myself. I read the main page and I can't tell if I'm meant to be in the target market or not. I clicked on Pricing and I don't under…
This was my vibe as well. Maybe it's one of these "if you have to ask, it's not for you" cases, but I agree with your words: it doesn't bode well that on the post (as deep as I went) it doesn't mention who the customer is.
Kinda agree but also think we should do a better job making it explicit who the target is. Thanks for the feedback