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Show HN: Reflio – Open-source affiliate program creator for SaaS

reflio.com

31–40 of 58 posts

Re: Show HN: Reflio – Open-source affiliate program creator for SaaS

#31

If I self-host, who is getting the 9%? I don't think the site is clear on this, as I'm wondering what the point of self hosting is if the app somehow still transfers the fee to your company.

If you self host then you don’t pay a 9% fee since you’re hosting your own Reflio instance. I’ll make the site more clear to reflect this :)

There’s a lack of docs right now since it’s still so new, working on this as a priority.

Re: Show HN: Reflio – Open-source affiliate program creator for SaaS

#32
post #14

I tried an affiliate service called LeadDyno recently for my SaaS. A lot of the companies I looked at all have very similar pricing (starting around ~$50/mo), but not all of them worked with Stripe promo codes, which I needed for my app. I ended up cancelling my account when I found out that affiliates were only getting attributed for the first purchase, and not subsequent charges on the subscription. Now I use a cus…

FYI I use leaddyno as well, and there's an option in the commission settings to pay on first purchase only, or recurring.

I've got my app using the custom API, and it works just fine (although lately a lot of ad blockers have started blocking leaddyno js, but that's a whole different can of worms)

Re: Show HN: Reflio – Open-source affiliate program creator for SaaS

#33
post #23
post #22

I’m sorry guys, but you will need to work out the pricing. The existing solutions offer much better functionality and being managed-hosted for the same price.

Hey thank you for your feedback - I agree, it’s still early days, but in terms of being the same price I don’t think that’s quite right. We’re about 30-60% cheaper than other solutions right now. Our solution is also managed, so you get your own affiliate signup page and affiliate dashboard etc. Our landing and pricing page isn’t as clear as it needs to be right now, I will be updating it soon with all of the differe…

Instead of denying the truth of the feedback, you could have asked, “Thanks I’d love to know which competitors so we can understand if and how to adjust.”

Then you’d learn something, or not. But by pushing back “no” you’ll definitely not.

Re: Show HN: Reflio – Open-source affiliate program creator for SaaS

#34
post #23

Earlier quoted context omitted.

Hey thank you for your feedback - I agree, it’s still early days, but in terms of being the same price I don’t think that’s quite right. We’re about 30-60% cheaper than other solutions right now. Our solution is also managed, so you get your own affiliate signup page and affiliate dashboard etc. Our landing and pricing page isn’t as clear as it needs to be right now, I will be updating it soon with all of the differe…

Instead of denying the truth of the feedback, you could have asked, “Thanks I’d love to know which competitors so we can understand if and how to adjust.” Then you’d learn something, or not. But by pushing back “no” you’ll definitely not.

I appreciate that, thank you. You’re definitely right I could have worded it better.

Just from my point of view, I’ve done a lot of research in this market so I’d be very surprised to learn that there’s competitors offering affiliate marketing program creation/management for the same pricing as us or better.

Our nearest competitor seems to start from $29/month, but that’s with an additional 9% fee for each referral. And they don’t allow you to upload your own logo to your campaign invite page…

I do appreciate I should have worded my response better though, it’s been a long day

Re: Show HN: Reflio – Open-source affiliate program creator for SaaS

#36
post #17
post #16

Earlier quoted context omitted.

yeah, very sketchy

Curious, how’s that sketchy? It’s a commercial open-source product. Look at Cal.com’s licensing - that’s what we based Reflio’s licensing on. I think it’s more than fair.

I regret the wording, apologies if it comes across negatively, but sometimes you can surprise people if you market as open source and then when reading the licence people find out it's actually more "opensource-ish".

As far as I can see it's not AGPL, like Cal.com. It's actually AGPL + Commercial. That's to say if you clone the repo into a private repo but don't make any changes then you have to pay for some magical "licence", AGPL doesn't require that.

I'm not sure what achieves beyond AGPL.. but like others mentioned think about MIT licensing the client, and come up with contributor agreements if you're selling the code commercially.

Re: Show HN: Reflio – Open-source affiliate program creator for SaaS

#38
Interesting project but I've always half-consciously avoided self-hosted affiliate programs because of one simple reason: trust.

My (possibly misguided) thought is that when dealing with self-hosted referral tracking the affiliate needs to trust that their commission is being tracked properly. But when the SaaS controls the database themselves the affiliate is putting a huge amount of trust in them that tracking is working. And if it isn't working, it seems suspicious at best and fraudulent at worst.

With third party tracking you have external "proof" if presented with compliance or legal needs.

With that said, I see they do offer a hosted option, which is interesting too.

Re: Show HN: Reflio – Open-source affiliate program creator for SaaS

#40

Can I use promo codes instead of website tracking? Most of my new customers come from a Discord channel and never visit my website.

That’s actually a good point :) how would you see this working? Your affiliate gets a unique promo code for your checkout, then if a sale is completed with that promo code, it attributes the referral to that particular affiliate?
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