How is this AI? Snooze, Reply-to and mute emails? Wow, needs hella brain for that. If-Statements are not AI. The title is misleading.
I think it's doing a little more than that: "Caspy’s AI learns from your email history to figure out what types of emails you send replies to. With that knowledge, it will alert you only when an email needs a reply."
Show HN: Caspy – AI Assistant for Emails
31–40 of 44 posts
Re: Show HN: Caspy – AI Assistant for Emails
#32Earlier quoted context omitted.
If you're going to charge me a subscription instead of mining and selling (even abstract insights), I'm game. But first you have to promise you'll never mine and sell my inbox.
Mining and selling your Inbox data isn't our business strategy. We have a subscription-based pricing model and we'll turn that on soon (2 months).
Re: Show HN: Caspy – AI Assistant for Emails
#33Anything that gets access to my E-mails and isn't an all-local app with local processing instantly raises a red flag. My E-mail is not something I want out there in public. A quick glance at the page doesn't tell me if this thing processes my E-mail online, or locally, and what data gets shared where and with whom.
Re: Show HN: Caspy – AI Assistant for Emails
#34Anything that gets access to my E-mails and isn't an all-local app with local processing instantly raises a red flag. My E-mail is not something I want out there in public. A quick glance at the page doesn't tell me if this thing processes my E-mail online, or locally, and what data gets shared where and with whom.
I completely understand your concerns. Your emails aren't sent anywhere; they are processed on our server. We have our own ML model so we don't share any of your data with a third party. Moreover, we don't store the content of your email. We just give emails scores based on various attributes and those scores are used to make all the predictions.
Re: Show HN: Caspy – AI Assistant for Emails
#35I'm worried that with another free product like this, we'll get another Unroll.me on our hands.
The subsections "Vendors and Suppliers" and "Anonymous Use and Sharing" on section V "How we share your information" are quite vague ...
Re: Show HN: Caspy – AI Assistant for Emails
#36Anything that gets access to my E-mails and isn't an all-local app with local processing instantly raises a red flag. My E-mail is not something I want out there in public. A quick glance at the page doesn't tell me if this thing processes my E-mail online, or locally, and what data gets shared where and with whom.
On the other hand, the evidence seems to suggest that people will give up nearly any amount of privacy for a little convenience, so everyone but the sort of people who read HN will probably love it if it works well enough.
Re: Show HN: Caspy – AI Assistant for Emails
#37Anything that gets access to my E-mails and isn't an all-local app with local processing instantly raises a red flag. My E-mail is not something I want out there in public. A quick glance at the page doesn't tell me if this thing processes my E-mail online, or locally, and what data gets shared where and with whom.
I completely understand your concerns. Your emails aren't sent anywhere; they are processed on our server. We have our own ML model so we don't share any of your data with a third party. Moreover, we don't store the content of your email. We just give emails scores based on various attributes and those scores are used to make all the predictions.
So, I need to move my email to be hosted on your servers? Because if not, the correct way to the describe what you're doing is: "email is sent to our servers" which is the opposite of: "Your emails aren't sent anywhere".
Do you manage your own servers? Is the answer really, "your email is sent to virtual servers we lease from Amazon" for example?
It's not that trusting (yet another) party with full access to every email is necessarily a deal breaker - but every additional service and ops team that gain access is another potential human error added, that could lead to compromise.
Even compromise of something as trivial as ones email address: I currently get almost all spam to the addresses I used to sign up for Adobe, LinkedIn and Dropbox before they each got hacked in turn.
The only sensible assumption about a new service is that it will be compromised at some point - it's important to be able to evaluate the risks involved. (So you not storing email in perpetuity is good to know. One does wonder how much data might be gleaned from getting a copy of a neural network trained on my personal correspondence for a decade though).
Re: Show HN: Caspy – AI Assistant for Emails
#38How does this differ from Google Inbox? I love Inbox, it has completely changed my email habits. Inbox seems to already solve everything Caspy has, but I could be missing something.
The goal of Caspy is to not just allow users to manage their Inboxes from anywhere in their browsers but to also help them build stronger relationships with Email contacts that they actually care about. It does a bunch of things (copy/pasting for the second time :P): 1. Which Emails are important and need a reply. 2. Which sent Emails require follow ups and what is the best time for a follow up. 3. Which contacts are…
> manage their Inboxes from anywhere in their browsers
I don't need this feature, I have a pinned tab with Google Inbox and it's one click away like your extension, and usually I deal with mails only when I want to, so it's a focused task that would be fullscreen anyway. You say «Email notifications can sometimes ruin your focus and hamper your creativity», but I would say the best way to stay focused is to consult mails only when decided.
> 1. Which Emails are important and need a reply
Google Inbox is really smart and knows how to classify mails by category without any training (Travel, Shopping, Finance, Social Network, Notifications, Forums, Promotion), and for each category you can choose if A) you want to get notifications when you receive them, and B) If they should be shown grouped in the inbox. Nowadays, if I get a notification for a mail, it means that the mail is of interest. I don't receive anymore notifications for forums answers, promotions mails or notifications, neither on my computer nor my phone.
> 2. Which sent Emails require follow ups and what is the best time for a follow up.
Google Inbox let you use your inbox as a TODO list, where you can mark mails (or groups, as above) as done, which has the same effect has archiving it. Aside the "mark as done" feature, there is also a "snooze until" feature that let you in one click snooze the mail (hide it from inbox) until Tomorrow, This weekend, Next week, a given date, or even a place (looks awesome, I never saw it actually). You can also "pin" mails so they stay on top of your inbox.
> 3. Which contacts are important to you and which ones are drifting away and need to be reconnected with
I don't need this feature from my inbox, but maybe some people do.
So for me Google Inbox mostly solves the same problems, except it is free and you get all bonus points from using Google: Automatically detecting flights and travels mails, showing these info directly in the inbox, easy visualization of mail attachments, Android application of Google Inbox, etc. I don't know if you already tried Google Inbox, but if not you should, it is important to know your main concurrent.
My goal is not to be rude, I'm trying to help you by showing that Google Inbox solves already most of your problems, and people using it will notice that, whatever ways you turn your arguments. Maybe you should direct your arguments more on the «same features as Google, but without Google» side? Some people have concern about Google having all their data, it may be working, but this is just some thoughts that may be helping you. I wish you good luck for your project, I hope you will make it succeed :-)
Re: Show HN: Caspy – AI Assistant for Emails
#39Earlier quoted context omitted.
Mining and selling your Inbox data isn't our business strategy. We have a subscription-based pricing model and we'll turn that on soon (2 months).
It's not your business strategy today. It's your business strategy next year when you need to get more users and/or get more money per user.
I doubt a ML model trained on personal correspondence can be useful and anomomized.
Re: Show HN: Caspy – AI Assistant for Emails
#40...no thanks.