Show HN: Cancel your Comcast in 5 minutes
261–263 of 263 posts
Re: Show HN: Cancel your Comcast in 5 minutes
#262The second-worst experience I had with cancelling a service was with Comcast. Briefly: called up, told operator I wanted to cancel, they put me through to a special sales team attempting to keep me, eventually I pushed it through. The real magic happens during the conversation with the sales rep; he asks why I want to cancel, I explain that the cost is high relative to the quality. He offers me more cost effective pa…
Why'd you even answer the second question/offer, let alone get into an argument about it?
"No thanks. I want to cancel my subscription, please."
If they continue to ask "but why?", I'd just start coming up with increasingly unlikely reasons.
"Doctor's orders."
"Lost a bet."
"Religious reasons."
"Sacrilegious reasons."
"I'm gluten-free so I quit computers and phones."
"I literally have no money."
Re: Show HN: Cancel your Comcast in 5 minutes
#263Earlier quoted context omitted.
How are companies like this allowed to operate in the US? In the UK there are multiple regulators you could complain to about something like this, who would quickly come down on them like a ton of bricks.
They're only cheating me out of a little money and they've made it hard for people to prove that they're right and easy for them to blame a single rep or a glitch. If enough people complained, something might get done, but you have to figure out who to complain to first. Occasionally, someone can interest a TV show into exposing them, but it's really hard to prove something like this. You could complain to a state AG…