Earlier quoted context omitted.
When I called to cancel my account I told them I was moving out of the country. Total lie, but it made the cancelation process really easy.
This didn't work for me when trying to cancel my Time Warner service. They kick you to the relocation department and demand to know the zipcode for your new address so they can confirm that they don't service it and try to redirect you to the relevant cable company's new service department. I didn't have a zipcode for my new address, I was going to be crashing with a friend for a while, so that wasn't an option. On m…
Show HN: Cancel your Comcast in 5 minutes
251–260 of 263 posts
Re: Show HN: Cancel your Comcast in 5 minutes
#252You know you've pissed off your customers when people start building business models around cancelling your services so they don't have to deal with you.
You know you've pissed off your customers when people build a service of cancelling your service on Cloudflare and /it/ begins to fail under load.
Re: Show HN: Cancel your Comcast in 5 minutes
#253There should be a law (I know, too many laws!) that cancelation process should be the same as sign up, for example you can sign up online for many services but need to call for cancellation.
Re: Show HN: Cancel your Comcast in 5 minutes
#254Re: Show HN: Cancel your Comcast in 5 minutes
#255Earlier quoted context omitted.
You're being optimistic. I'd bet the majority of Americans could not identify their ancestral country on a blank map[1]. HN is not a very representative sample. [1] See any survey about Americans and geography ever.
I consider myself about average when it comes to general knowledge. I couldn't point you Burkino Faso in a map (I am not even sure if I spelled it correctly.) but that doesn't mean I can't tell you roughly about my ancestry. (: Edit: I wish Washington Post defaulted to https. Kind of off topic but is there a reason to support https but not default to it? Browser compatibility issues? https://www.washingtonpost.com/ne…
This can't be done because if you just type "washingtonpost.com" into your browser or some algorithm creates links out of plain text (like in an email)... the default is always http:// The internet expects http://yourdomain.tld to always work.
Re: Show HN: Cancel your Comcast in 5 minutes
#256Earlier quoted context omitted.
I consider myself about average when it comes to general knowledge. I couldn't point you Burkino Faso in a map (I am not even sure if I spelled it correctly.) but that doesn't mean I can't tell you roughly about my ancestry. (: Edit: I wish Washington Post defaulted to https. Kind of off topic but is there a reason to support https but not default to it? Browser compatibility issues? https://www.washingtonpost.com/ne…
"I wish Washington Post defaulted to https" This can't be done because if you just type "washingtonpost.com" into your browser or some algorithm creates links out of plain text (like in an email)... the default is always http:// The internet expects http://yourdomain.tld to always work.
Re: Show HN: Cancel your Comcast in 5 minutes
#257Earlier quoted context omitted.
"I wish Washington Post defaulted to https" This can't be done because if you just type "washingtonpost.com" into your browser or some algorithm creates links out of plain text (like in an email)... the default is always http:// The internet expects http://yourdomain.tld to always work.
I suppose previous poster meant that WP should default to offer its service over HTTPS, i.e. when you first connect over HTTP, the site immediately redirects you to a HTTPS connection. Like e.g. this site (HN) does (connecting to http://news.ycombinator.com/ gives you 301 Moved Permanently, location https://news.ycombinator.com/ ).
The main browsers come with a list of known HSTS sites, so you'll never use HTTP to access google.com (etc).
https://en.wikipedia.org/wiki/HTTP_Strict_Transport_Security
Re: Show HN: Cancel your Comcast in 5 minutes
#258The second-worst experience I had with cancelling a service was with Comcast. Briefly: called up, told operator I wanted to cancel, they put me through to a special sales team attempting to keep me, eventually I pushed it through. The real magic happens during the conversation with the sales rep; he asks why I want to cancel, I explain that the cost is high relative to the quality. He offers me more cost effective pa…
The Nigeria story must be funny. Care to share? :-P
Criminals were tampering with phone lines in junction boxes, using them to make expensive calls.
Re: Show HN: Cancel your Comcast in 5 minutes
#259Re: Show HN: Cancel your Comcast in 5 minutes
#260Took me about 5 minutes and no hassle to cancel Comcast. I simply took the equipment into the local Comcast office and turned it in, no dealing with phone representatives or anything. When asked why, I simply refused to answer and that was that.