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Show HN: Libredesk – Open-source customer support desk. Single binary app

github.com

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Re: Show HN: Libredesk – Open-source customer support desk. Single binary app

#21

Post by nh2 »

avr5500 wrote: post #14
pentacent_hq wrote: post #13

Great job, that's looking very nice and polished already! Are you also planning to introduce a SaaS version of it?

No plans, cloud deployment platforms like Railway can take of it

How do you plan to fund the development, if at all?

For a project like this, a hosted version might be a nice idea if you eventually want to do something else than putting your free time into support and maintenance. And many users will appreciate that the hosted version takes care of DB migration and backups for them.

A hosted version need not necessarily target maximum money making. You could run it as a nonprofit whose goal is to ensure that the open-source project works well and lives long.

Re: Show HN: Libredesk – Open-source customer support desk. Single binary app

#25

Post by darkwater »

The demo looks really really good! And by looking at commit history, looks like you are a solo developer behind this. Kudos to you! Out of curiosity, do you have plans to make it a business or just keep it as a "hobby project"? Something like this is going basically to be used only by companies, no hobby users (unless someone wants to maintain a support desk for family & friend about something they are an expert...)

Re: Show HN: Libredesk – Open-source customer support desk. Single binary app

#26

Post by avr5500 »

nh2 wrote: post #21
avr5500 wrote: post #14

Earlier quoted context omitted.

No plans, cloud deployment platforms like Railway can take of it

How do you plan to fund the development, if at all? For a project like this, a hosted version might be a nice idea if you eventually want to do something else than putting your free time into support and maintenance. And many users will appreciate that the hosted version takes care of DB migration and backups for them. A hosted version need not necessarily target maximum money making. You could run it as a nonprofit…

> A hosted version need not necessarily target maximum money making. You could run it as a nonprofit whose goal is to ensure that the open-source project works well and lives long.

That actually makes sense.

Also will apply to FOSS funds like - https://floss.fund

Re: Show HN: Libredesk – Open-source customer support desk. Single binary app

#29

Post by mattsimpson »

Damn impressive start. Kudos! I am sure that if you posted a to-do list and roadmap to 1.0 you would get traction from the community to help finish it off, if you want. Hell, at a solid 1.0 I might be able to justify a switch from a popular commercial app and use that budget to fund a bit of development towards the project.

Re: Show HN: Libredesk – Open-source customer support desk. Single binary app

#30

Post by avr5500 »

fguerraz wrote: post #28

This is great. Sadly, apart from “looking good”, there seems to be no documentation, or visible roadmap. So I can’t evaluate if it’s worth looking into or not. Keep up the good work!

Thank you! Adding a roadmap to v1.
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