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Show HN: Moderator Mayhem, a game about the difficulties of content moderation

moderatormayhem.engine.is

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Re: Show HN: Moderator Mayhem, a game about the difficulties of content moderation

#21

Post by Zak »

ianferrel wrote: post #12

In the tutorial, the very first card I was presented with was reported for being "illegal", and the description was (from memory. I might not have it quite right) "A post about the movie Cocaine Bear recommends doing cocaine while watching the movie and contains a photograph of a bag of white powder with the hashtag #cocaine" That... seems like an obvious joke to me. And even if it's not, while "doing cocaine" is ill…

The "illegal" rule requires a lot of clarification. The interpretation here seems to be "It's against our policy to post about engaging in illegal activities", or maybe "it's against our policy to advocate illegal activities".

Services based in the US are not legally obligated to prevent users from writing about using cocaine, or pictures of white powders they're claiming are cocaine, or writing that it's desirable to use cocaine, so the post itself is not illegal. Real policies for content moderators should be much more detailed than what's in this game so that most moderators will reach the same conclusions about whether a post violates the policy.

Re: Show HN: Moderator Mayhem, a game about the difficulties of content moderation

#23

Post by shadowgovt »

stonogo wrote: post #3

This is more like a game about shitty management communication. The rules are fairly arbitrary, and you're not told about any of them until you screw up, and even clear-cut cases like someone posting someone else's phone number are used to slap your wrist (apparently the second person consented, but nobody explains why that's your problem. Surely the second person can post their own phone number). Some advertisement…

Moderation is a back-stop service with plenty of candidates in the pool; companies fire new moderators for coming into the job with the wrong "taste" all the time because it's much, much easier to cycle someone out and grab someone new than to train someone who has the wrong "common sense."

Re: Show HN: Moderator Mayhem, a game about the difficulties of content moderation

#27

Post by cushpush »

It's probably more of a spectrum of offensive to inoffensive, so the binary choice between permissible and not is going to vary depending on context. Maybe it could be a slider with "acceptable ranges" depending on platform? For example, I think 4chan would not mind most of these posts. But GlobalSocialNet might have some problems with some.

Re: Show HN: Moderator Mayhem, a game about the difficulties of content moderation

#29

Post by idiotsecant »

ianferrel wrote: post #12

In the tutorial, the very first card I was presented with was reported for being "illegal", and the description was (from memory. I might not have it quite right) "A post about the movie Cocaine Bear recommends doing cocaine while watching the movie and contains a photograph of a bag of white powder with the hashtag #cocaine" That... seems like an obvious joke to me. And even if it's not, while "doing cocaine" is ill…

It's ironic that the first post on this thread is about missing the point of the first card that user saw.

Re: Show HN: Moderator Mayhem, a game about the difficulties of content moderation

#30

Post by mulmen »

shadowgovt wrote: post #23
stonogo wrote: post #3

This is more like a game about shitty management communication. The rules are fairly arbitrary, and you're not told about any of them until you screw up, and even clear-cut cases like someone posting someone else's phone number are used to slap your wrist (apparently the second person consented, but nobody explains why that's your problem. Surely the second person can post their own phone number). Some advertisement…

Moderation is a back-stop service with plenty of candidates in the pool; companies fire new moderators for coming into the job with the wrong "taste" all the time because it's much, much easier to cycle someone out and grab someone new than to train someone who has the wrong "common sense."

TBH I think this is a feature of human nature. It's impossible to impose your will and opinion at scale because you have to rely on other people with their own will. You can have small, curated communities, but you can't build Twitter without it devolving into, well, Twitter.

The entire concept of modern social media where every site wants to be everything to everyone is wrong. Even the "fediverse" gets this wrong IMHO. There's plenty of room on the web for all of us. Links are features, not a threat to your retention metric.

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