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If you aren’t charging fees yet you can turn it into a promotional thing about how you’re waiving the fees for the first X months.
These type of digital marketplaces are actually pretty popular in gaming communities, where players purchase something through the store and receive it in game (e.g. runescape private servers), so I thought your username placeholder was pretty funny. Might be a niche worth exploring.
Are you going to apply to YC?
The pricing page mentioning “platform fees” without specifying what they are doesn’t seem like the best thing. If you charge, or plan to charge, other fees, maybe also mention them on the pricing page. If you aren’t charging fees yet you can turn it into a promotional thing about how you’re waiving the fees for the first X months.
We will indeed introduce fees at a later date (in ~6 months or so), so I'll definitely be incorporating your suggestion. Thanks for that :)
How does this stack up against Stripe or other platforms? What will the all-in fee be for credit card sales?
How do you square "2. Payments; where other storefronts tend to custody funds and pay sellers out after 7-14 days, we enable sellers to receive earnings instantly." with chargebacks / refunds?
That's a great question! What we currently do on SellApp, is block purchases coming from VPN's/proxies (via MaxMind) which'll help reduce the rate of fraudulent purchases. However, that by itself is probably not going to be enough to keep a low chargeback rate for all our sellers, so we are also planning on creating a fraud detection system that factors in a number of aspects in order to keep malicious customers at b…
That's basically a non-starter for me as I need to give all potential users a good UX.
> It's completely free to start selling on SellApp, with no fees being taken (though we'll introduce a 3% fee per sale in a couple months) How does this stack up against Stripe or other platforms? What will the all-in fee be for credit card sales?