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Show HN: Water Cooler – Always-available chat for teams

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21–30 of 36 posts

Re: Show HN: Water Cooler – Always-available chat for teams

#21

Sqwiggle is an ancestor to this started by Michael Gutman and Matt Boyd c.2012-2013. Some teams at IBM used it. But it freaked people out because it would auto-take a snapshot via your webcam to recreate presence. I thought it was great, but everyone else thought it was creepy. https://web.archive.org/web/20150316035657/https://www.sqwig...

Yeah that is a little creepy haha. Water Cooler doesn't do any surveillance like that.

Re: Show HN: Water Cooler – Always-available chat for teams

#23
First there were cubicles. Engineers could concentrate and get work done. They took a break by choice. The open office destroyed the productivity. One person speaks/gets up/chats with neighbor and everyone is distracted. You have to actively ignore your visual and aural inputs(maybe even smells). Remote work fixed it. You could now focus on your stuff and not worry about constant interrupts to your senses. Along comes water cooler to destroy that. You could say “don’t go the always on room if you don’t want to”. But the fact that it’s there, is distraction. “What is everyone talking about that I might be missing?”

Re: Show HN: Water Cooler – Always-available chat for teams

#24

First there were cubicles. Engineers could concentrate and get work done. They took a break by choice. The open office destroyed the productivity. One person speaks/gets up/chats with neighbor and everyone is distracted. You have to actively ignore your visual and aural inputs(maybe even smells). Remote work fixed it. You could now focus on your stuff and not worry about constant interrupts to your senses. Along come…

I see it as the opposite. Currently the random conversations in remote work occur in back channels, so using a tool like Water Cooler just makes it easier for these conversations to be public, without the hassle of formal invites. Fear of missing out is the same as when some of your team is talking in the break room and you are at your desk, you have to judge for yourself whether the conversation will be valuable enough for you to justify leaving your desk.

Re: Show HN: Water Cooler – Always-available chat for teams

#26
My very first worry about these things is privacy. Surely work stuff shouldn't be discussed in there but given that E2E isn't mentioned what are the privacy guarantees compared to e.g. Zoom?

If no encryption is present then why wouldn't I use Discord which also has features like screen sharing?

Congrats on launch!

Re: Show HN: Water Cooler – Always-available chat for teams

#27

First there were cubicles. Engineers could concentrate and get work done. They took a break by choice. The open office destroyed the productivity. One person speaks/gets up/chats with neighbor and everyone is distracted. You have to actively ignore your visual and aural inputs(maybe even smells). Remote work fixed it. You could now focus on your stuff and not worry about constant interrupts to your senses. Along come…

I see it as the opposite. Currently the random conversations in remote work occur in back channels, so using a tool like Water Cooler just makes it easier for these conversations to be public, without the hassle of formal invites. Fear of missing out is the same as when some of your team is talking in the break room and you are at your desk, you have to judge for yourself whether the conversation will be valuable eno…

That’s a similar argument I heard when slack cane around. “You don’t have to open the app if you don’t want to” or “You only reply when you want to” etc. But the expectation is that it’s way more synchronous than email for example, which was fine for tech communications because people actually thought for a bit before asking others for help. Slack killed it. And “engagement” is high At the cost of lost productivity. Water cooler is way more synchronous than slack. So it’ll make things worse, IMO. What do you think the water cooler growth guy will come up with next to increase engagement? Always on 1:1 rooms? Always on team rooms? How do you get anything done? What will you think of the team mate who is always missing from those rooms? Not a team-player?

Re: Show HN: Water Cooler – Always-available chat for teams

#29

Earlier quoted context omitted.

I see it as the opposite. Currently the random conversations in remote work occur in back channels, so using a tool like Water Cooler just makes it easier for these conversations to be public, without the hassle of formal invites. Fear of missing out is the same as when some of your team is talking in the break room and you are at your desk, you have to judge for yourself whether the conversation will be valuable eno…

That’s a similar argument I heard when slack cane around. “You don’t have to open the app if you don’t want to” or “You only reply when you want to” etc. But the expectation is that it’s way more synchronous than email for example, which was fine for tech communications because people actually thought for a bit before asking others for help. Slack killed it. And “engagement” is high At the cost of lost productivity.…

On the subject of synchronous communication, the plan is to add the ability to send video/screen sharing messages to teammates that can be watched later. I eventually want it to be able to handle both sides of that issue you’re talking about, but for the moment, I think you have a lot of teams moving to longer term WFH and they’re trying to replace the office with Zoom. Water Cooler gives them a way to talk without needing to feel like they have to fill an entire meeting block. Additionally, with most recent people using video on Zoom, there’s a huge draw to stare at it all day. We leave video off by default and offer the ability to create voice only rooms, so you can stick it in the background while talking to someone without feeling weird about it.

Overall though, I think the amount of satisfaction (or frustration) you get out of any work place communication app is largely dependent on your management and work environment. If they’re that concerned about you needing to stay logged into an app all day (be it Slack, Water Cooler, etc.) and not about your work output, then it might be time to reconsider your options.

Re: Show HN: Water Cooler – Always-available chat for teams

#30
post #26

My very first worry about these things is privacy. Surely work stuff shouldn't be discussed in there but given that E2E isn't mentioned what are the privacy guarantees compared to e.g. Zoom? If no encryption is present then why wouldn't I use Discord which also has features like screen sharing? Congrats on launch!

I actually did discuss the security aspect in my first comment, although that’s a bit lost in the mix right now.

Essentially, we use WebRTC for the voice/video and everything is encrypted on the wire. Goal is to roll out E2E later this year/early next year via insertable streams. That will be available to everyone, not just the paying customers.

I would note though that currently none of the big meeting software offers E2E encryption, except Webex I believe. Discord included, they only offer encryption on the wire.

I think the long term answer to the Discord question though is that many large organizations are 1) not going to trust a consumer product and 2) we’ll eventually offer the user administration you need to really handle 100’s if employees that Discord doesn’t have. Discord could be great for small teams here and there, but it’s still a consumer product first.

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