An email user's viewpoint: pretty emails formatted like web pages (e.g., like what GOG.com sends) may provide a sense of accomplishment to the designer, and their employer a warm, fuzzy, Brand-CompliantTM feeling -- but as a user I kind of like emails that are just... messages. With hyperlinks if it's appropriate. Images aren't always a great idea -- lots of clients block them by default. Why not have just text in pa…
You're talking about optimization. In your opinion emails with fancy layout and "on-brand" design will get a lower level of engagement than plain text with well-written copy. You may well be right (in a lot of cases.) But you don't know that. It's a guess based on your biases and assumptions. This is why it's critically important to measure things when you optimize them. Believing that you should engage with your cus…
Besides, guess what, many times, “engagement” is precisely what I don’t want to be coerced or manipulated into doing.
Cursing while clicking around your funneling website to find a place to do a GDPR data delete request and eventually giving up while filing your sender as spam also counts as engagement. Whereas plaintext email is way less likely to trigger that response.