151–160 of 180 posts
What would make me and my users move to an alternative comes down to the integrations and the seamless mobile transition. The chat part, channels, tagging and upload of asset isn't enough, there are already alternatives to slack offering this that are open source. I love what you're offering, I hope you get there.
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Odd that your site would show macOS looking window for a product with an identical name to a major feature and app that’s been part of macOS since OS X[0]. You may run into some friction trying to launch native apps in the Apple ecosystem that cause confusion with something so fundamental to the system. 0 - https://support.apple.com/guide/imac/the-dock-apd4b7fb731f/m...
I'm gonna let you in on a secret... 99% of Mac users don't know what the Dock is called.
Beyond that, a key risk that has been brought into focus more and more lately is data portability and vendor lock-in. At this point I do not deploy a new vendor without documenting the exit strategy.
The best exit strategy you can offer is an open source, self-hostable version of the product with a simple migration plan. Some of the other existing competitors in the enterprise chat space already offer this. Even if no-one uses it, by offering it you keep your priorities aligned with your customers.
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This response sounds very much like LLM. "You've hit on a core part of our mission.". lol
Slack used to have a generous free tier, until they stopped having it.
Honest feedback: seeing the promise of 'free, forever' as a selling point on some early-adopter SaaS actually puts me off. It's a promise that is always broken. I don't buy it. I also think that the marketing is pitched too heavily towards what Slack is, and what this product isn't . It's target towards someone who hates Slack rather than someone who wants the product for what it is, but most people who hate Slack ar…
> most people who hate Slack are probably using it because their org says so, and their org doesn't think it sucks I agree in part but you are underestimating the power of inertia. A lot of organizations use Slack because they use Slack. Moving from Slack to something else is a headache. The OP could build an objectively better product than Slack by every single measure as accepted by every single stakeholder in a bu…
It is a competetive advantage to reach our customers via their chat platform. Slack being the walled garden that is, it's basically a Slack-tax we pay.
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... and that's how browser monopolies are formed. Your "something better" is certainly Chrome. But that's irellevant because the likes of teams and google chat are made for management and at best sales, while slack is made for engineers.
Weird, there are an awful lot of engineers (last 3 SaaS companies I worked for) that are all Teams.
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I’m very puzzled by Google chat to be honest. It’s a massive missing piece in the Google workspace toolchest. Teams is the central place for companies on Microsoft, and arguably the most sticky part of the MS cloud productivity stack. So it can’t be lost on Google how important it is to have something here. Google slides, docs, sheets are fantastic products, but Google chat is so clunky and awkward that it seems hard…
And Google Chat does not have a native Desktop app. I guess they're the only chat app that don't.
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If you had just downloaded Teams it would have worked fine. It isn’t Microsoft’s fault that Safari is a shit browser and the macOS people who keep it as their default won’t switch to something better.
... and that's how browser monopolies are formed. Your "something better" is certainly Chrome. But that's irellevant because the likes of teams and google chat are made for management and at best sales, while slack is made for engineers.
I don’t really know or care as an end user if WebKit represents browser choice. The fact is they Apple isn’t putting enough effort in to making their browser engine “just work” with popular websites.
If it was a requirement in iOS and a default in macOS nobody would choose it by choice. It would be dead as a doornail if it competed in a free market.
In my experience a comparatively broke Mozilla Foundation makes a better browser experience than the most profitable consumer electronics company in the world. Apple needs to do better.