Live data from Hacker News

Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

plsfix.co

141–150 of 423 posts

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#141
post #18

On one hand: an action virtually guaranteed to get you fired. On the other: $150 I used to work at FB and they have a team that tries to catch employees selling access like this. I can’t imagine risking that for what is essentially an hours pay for most tech roles there.

Plot twist: this is a honeypot marketplace designed to catch employees selling access like this.

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#142

Earlier quoted context omitted.

As others pointed out, this is a huge problem in the making. Someone who genuinely deserves the suspension (e.g. posts illegal content) will use the service. They'll get their suspension lifted because the company trusts the internal employee who filled out the form. Said person will continue to post illegal content and be suspended again. Enough true negatives like this and eventually the company will discover the e…

Perhaps not a joke, but in terms of how arbitrary social media banning is, I would consider this site a sign of "the times".

[deleted]

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#144

Earlier quoted context omitted.

As others pointed out, this is a huge problem in the making. Someone who genuinely deserves the suspension (e.g. posts illegal content) will use the service. They'll get their suspension lifted because the company trusts the internal employee who filled out the form. Said person will continue to post illegal content and be suspended again. Enough true negatives like this and eventually the company will discover the e…

This seems unlikely to me. No company is going to fire you because you were trying to help. However, accepting money for this service seems pretty much guaranteed to result in termination even if 100% of the accounts you help with were legitimate. The side dealing is the problem.

> No company is going to fire you because you were trying to help.

This absolutely happens. As an example: https://www.snopes.com/fact-check/man-fired-stop-kidnapping/

"You were employed by The Home Depot until June 19, 2017 when you were fired because you assisted the police in preventing a kidnapping."

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#146

Earlier quoted context omitted.

Here's my question not to you specifically but the royal you of any bigTech employees reading this forum or similar: why do the employees not stand up at all hands meetings and raise this issue as a serious problem. Of course I know the answer in they just don't care and their personal paychecks are too high for them to risk becoming a squeaky wheel. However, it is obvious that management does not intend to fix this…

> why do the employees not stand up at all hands meetings and raise this issue as a serious problem. This definitely happens for all kinds of problems at big tech companies. But you might be absolutely shocked to learn that many times, random engineers complaining about something doesn't result in management taking immediate action to fix the issue. > Of course I know the answer in they just don't care and their pers…

> I guess the more ignorant ones do? I figured it was common knowledge that when something is broken policy-wise at companies, and they're clearly avoiding fixing it, it's rarely the non-management employees that are the problem. Almost always, it's a strategic decision by management to not address the issue (or sometimes they do address it, but poorly).

Yikes. I'd call that ignorant myself.

By supporting the "strategic decision by management" you implicitly approve of it. This is particularly true with well-paid FAANG employees who could absolutely take their expertise elsewhere.

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#147
post #122

This site is bad, but what's worse is it may be the only way to get your problem solved!

I've posted about it a few times, a few years ago my entire Google account was locked out for "fraud" with Google Pay. Lost my email, DNS, GoogleFI (my CELLPHONE) access. Sent them a picture of my license 3 times on a form they make you fill out (which you have to google, they don't tell you anything, you just can't log in). Never received a response. I'd kind of like this for stuff like that. Bypassing horrendous or…

That's terrible! I'm curious if you pay for any Google services, do you get better support? For example, I know people who pay for Youtube Premium just so they don't have to watch ads, or spend a few dollars on GCP for personal projects.

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#148

Earlier quoted context omitted.

> I guess the more ignorant ones do? the toxicity that this whole type of signaling represents from a company just means the give 0 shits about users. therefore, that means that its employees are placated by paychecks to also be happy to receive the negative aspects and laugh it off on their way to the bank to cash their large paychecks. this is the loss of respect others have towards the "yous"

If you 'lose respect' for individual employees because the megacorporation they work for has bad customer service or UX design or what have you, not sure what to say. Most companies seem to suck in some way or another, reflecting that onto the individual workers just seems silly to me. They're not "laughing it off" because they're paid well; if they were paid badly instead, what would change? Do people with low wages…

For me, myself, and I, we have changed jobs when it became obvious that management wasn't going to change. I had made my very public comments at all-hands meetings as well as other attempts with coworkers to attempt internal changes. When it was obvious we were on the wrong side of the internal motes, it was time to leave. I've even taken pay cuts to not continue to be involved in the insanity. So, yes, I've walked the walk after talking the talk. I did not want to be associated with that company.

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#149
No twitter?

I have a very old account with a 4 letter username. I used it sparingly for years. I had made my profile pic the same as Trump and wrote proud cuckold & 45th president of the US during the election as a joke. The background was Trump golfing in unflattering photos. I lost access to the email address I created the account (I still have the email address name, the account password, nothing else has changed) because the recovery email was from college.

They may have sent me a warning to that address, but I have never seen it. My account was permanently suspended. I wish I could just go in and delete the existing content / make a normal profile page / fix whatever is offensive.

Elon had said there would be 1 time amnesty for all suspended accounts, but it never happened. I appealed at least 5 times over the years, but it was always upheld. I would pay for that account back.

Re: Show HN: Pls Fix – Hire big tech employees to appeal account suspensions

#150
post #18

On one hand: an action virtually guaranteed to get you fired. On the other: $150 I used to work at FB and they have a team that tries to catch employees selling access like this. I can’t imagine risking that for what is essentially an hours pay for most tech roles there.

> I used to work at FB and they have a team that tries to catch employees selling access like this. For folks who aren't familiar with FB, maxrmk is absolutely right. But some more color would probably help: When one of the privacy teams discovers a violation of this kind, the employee is generally called into a meeting with HR and fired the very next day. A friend of mine did this inadvertently - just trying to help…

> and inadvertently accessed a system in a way he didn't realized was a privacy violation

Sounds like they need better controls, there shouldn't be ways to inadvertently access personal data and violate someone's privacy. Particularly not at such a mature company.

Post reply on HN