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Show HN: Fun tool that cut my family and friends tech support time in half

itsupport.grammable.me

141–150 of 226 posts

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#141

I looked at grammable.me to see what it is. Looks like instapainting.com arbitrage, I wonder how long that will be viable.

Also looks like a similar attempt to SEO and get customers by posting unrelated techie stuff under the same domain -- cf. instapainting discussion in https://news.ycombinator.com/item?id=12798767.

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#142

Earlier quoted context omitted.

It's the Nintendo Cartridge Effect.

Aaactually I suspect that's to do with capacitors. You allow them time to discharge. Still a great name for this though!

Unless there are bleeder resistors (common when you have tons of capacitance e.g. In higher-end audio amps) or components which otherwise drain the caps, they'll likely hold a charge a lot longer than the 30 seconds someone would spend blowing the dust out.

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#143

Earlier quoted context omitted.

I think it's from Raymond Chen's blog, The Old New Thing

Indeed, here's the link (though the details of the anecdote are slightly different): https://blogs.msdn.microsoft.com/oldnewthing/20040303-00/?p=... > Here's the trick: Don't ask "Are you sure it's plugged in correctly?" > If you do this, they will get all insulted and say indignantly, "Of course it is! Do I look like an idiot?" without actually checking. > Instead, say "Okay, sometimes the connection gets a little d…

"How does dust get into the outlet if it's more or less sealed" yeah it's a good tip

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#144

I looked at grammable.me to see what it is. Looks like instapainting.com arbitrage, I wonder how long that will be viable.

I thought about it too. I checked the WHOIS record :

Domain Name: GRAMMABLE.ME

Registry Domain ID: D425500000001103903-AGRS

Registrar WHOIS Server:

Registrar URL: www.namecheap.com

Updated Date: 2016-11-25T10:04:27Z

Creation Date: 2016-11-25T10:04:19Z

grammable.me was registered a few weeks after the [indiehacker article on instapainting](https://www.indiehackers.com/businesses/instapainting) buzzed on HN about a month ago : https://news.ycombinator.com/item?id=12798767 .

Don't know what to think about it, looks like a bit unfair to me to copy cat someone who decided to share so much of his experience.

I would love to know what Chris Chen (instapainting founder) and Courtland Allen (indie hacker founder) think about it. Personally I really enjoy reading indie hacker stories, I find it very inspiring. It would be a shame people stop sharing their success because some guys copy cat them...

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#145
post #40

I can't believe that some people here think that it is better to move your relatives, who are scared/prone to malware but don't think to restart their computer first, to Linux. What a joke really. Linux is good and all, but come on people, among iOS, MacOS, Windows, Chrome and Linux, it's the least usable and least user friendly.

I'm fairly sure if I moved my parents to linux mint they wouldnt even notice. 'Usable' and 'user friendly' don't apply when all you use is chrome, and chrome is the same on every OS.

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#146
post #59

Earlier quoted context omitted.

I'd just like to interject for a moment. What you’re referring to as Linux, is in fact, GNU/Linux, or as I’ve recently taken to calling it, GNU plus Linux. Linux is not an operating system unto itself, but rather another free component of a fully functioning GNU system made useful by the GNU corelibs, shell utilities and vital system components comprising a full OS as defined by POSIX. Many computer users run a modif…

This is an excellent example of a bad place and time for this kind of evangelism.

It's a rather stale /g/ meme lampooning RMS, and not intended to be taken at face value.

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#147
post #40

I can't believe that some people here think that it is better to move your relatives, who are scared/prone to malware but don't think to restart their computer first, to Linux. What a joke really. Linux is good and all, but come on people, among iOS, MacOS, Windows, Chrome and Linux, it's the least usable and least user friendly.

My mom is not a tech person. I have had her on linux for the past five years without any issues (asides the ones I caused myself when messing with things). She never updates it, and mostly uses it for photo editing and web access. I run updates when I am in town in case grub gets broken.

Linux runs better as a remotely administered machine than macos or windows, and can run photoshop cs2, unlike ios and chrome.

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#148

Earlier quoted context omitted.

Indeed, here's the link (though the details of the anecdote are slightly different): https://blogs.msdn.microsoft.com/oldnewthing/20040303-00/?p=... > Here's the trick: Don't ask "Are you sure it's plugged in correctly?" > If you do this, they will get all insulted and say indignantly, "Of course it is! Do I look like an idiot?" without actually checking. > Instead, say "Okay, sometimes the connection gets a little d…

"How does dust get into the outlet if it's more or less sealed" yeah it's a good tip

Anyone who is smart enough to come up with that should be smart enough to replug the power without getting mad

Re: Show HN: Fun tool that cut my family and friends tech support time in half

#150
post #4

Earlier quoted context omitted.

The best thing I ever found to reduce the risk of malware is to move them to a Linux distro. The risk is not zero but from a user perspective I install the software they need from package repositories remotely, and that more or less settles it. Of course this is not for everyone, but for folks who for the most only need a browser a Linux distro is a good choice.

If your solution to malware problems with an unsophisticated user is to just cripple their ability to install anything, why not let instead let them keep Windows/Mac and give them an account with minimal privileges?

Cripple their ability to install anything? What are you suggesting?
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