Show HN: Cancel your Comcast in 5 minutes • Hacker News Board

Re: Show HN: Cancel your Comcast in 5 minutes

#141

Post by estsauver » Fri, Oct 02, 2015, 9:21 PM UTC

dogecoinbase wrote: post #134

estsauver wrote: post #97

Earlier quoted context omitted.

Absolutely. I'm actually embarrassed we forgot to set this up before launching. We should have it set up by Monday. Thanks for reminding us. ~Earl

Not to be "that guy" on HN, but if you can't do this right now you need to shut your form down until you can. Collecting this info without encryption is irresponsible.

It's done. Things have been a little crazy, as you might expect. I'm actually sorry that it took that long.

Re: Show HN: Cancel your Comcast in 5 minutes

#142

Post by URSpider94 » Fri, Oct 02, 2015, 9:21 PM UTC

zyxley wrote: post #50

afarrell wrote: post #21

Earlier quoted context omitted.

Have you considered getting into the business of dealing with health insurance companies?

Direct pricing negotiation with hospitals might be easier. From what I understand many hospitals will reduce your bill, or set up a limited- or no-interest payment plan, if you're uninsured or underinsured and can make a coherent case about your inability to pay the full amount.

Interesting, but hard. Due to HIPAA, most hospitals can't/won't speak with anyone but the patient about their bill. I sometimes have a hard time handling negotiations for my own spouse, depending upon how picky they are being.

Re: Show HN: Cancel your Comcast in 5 minutes

#143

Post by markbnj » Fri, Oct 02, 2015, 9:22 PM UTC

Comcast's customer service can be spectacularly aggravating, but are that many people really struggling with canceling their primary ISP? I would think something like "Move your Comcast service in 5 minutes" would be more useful. Perhaps even "Get a Comcast service call in 5 minutes." Now that would get some downloads in the app store.

Re: Show HN: Cancel your Comcast in 5 minutes

#144

Post by kelseyfrancis » Fri, Oct 02, 2015, 9:22 PM UTC

If you just call and tell them you're moving to an area that Comcast doesn't service, they don't give you any hassle at all.

Re: Show HN: Cancel your Comcast in 5 minutes

#145

Post by JTon » Fri, Oct 02, 2015, 9:23 PM UTC

scott_karana wrote: post #81

ptaipale wrote: post #73

Earlier quoted context omitted.

There was someone who actually knows what Ireland is?

> http://www.washingtonpost.com/news/wonkblog/wp/2013/03/17/th... 35 million Americans, ~10%, are of Irish descent. Not knowing would be unusual.

Really interesting link (I had no idea). But the commenter above was clearly being facetious

Re: Show HN: Cancel your Comcast in 5 minutes

#146

Post by estsauver » Fri, Oct 02, 2015, 9:25 PM UTC

homulilly wrote: post #68

Cool idea but I don't think I'd want to send personal information on a website without HTTPS.

It should be fixed! We had https enabled but I hadn't set up the redirection from http yet.

Cheers,

~Earl

Re: Show HN: Cancel your Comcast in 5 minutes

#147

Post by ma2rten » Fri, Oct 02, 2015, 9:25 PM UTC

estsauver wrote: post #2

Hey HN, I was moving to Thailand ~6 months ago and I had to cancel my Comcast. Cancelling took way too long and was surprisingly frustrating. From talking with other people it seemed like the cancellation process was really frustrating for other people too, so we made this. My partner Eli (HN username: EliPollak) and I really want your feedback more than anything. We’re planning to expand into fixing other processes…

I am getting cloudflare connection timeouts, when I try to open the site. Try setting caching headers on your static content.

Sorry that I don't have more substantial feedback.

Re: Show HN: Cancel your Comcast in 5 minutes

#148

Post by estsauver » Fri, Oct 02, 2015, 9:26 PM UTC

abritishguy wrote: post #118

estsauver wrote: post #59

Hey Everyone! We were a little surprised by the response but our servers should be back. Please let me know at earl@airpaperinc.com if you see any more outtages. Cheers, ~Earl

Down again

We haven't quite bridged the gap between "low downtime deploys" to "no downtime deploys."

We'll be working on that shortly. Things should be up again now. If they're not, please let me know at earl@airpaperinc.com

Re: Show HN: Cancel your Comcast in 5 minutes

#149

Post by pavornyoh » Fri, Oct 02, 2015, 9:27 PM UTC

estsauver wrote: post #13

pavornyoh wrote: post #12

I like this idea. Good job!! When will other services be added?

As fast as we can work out the logistics. Some of these are relatively easy. "Parking permits" is easier than "tax registration" which is easier than "Chinese visa," but it also super depends on demand.

Understood and thanks for answering.

Re: Show HN: Cancel your Comcast in 5 minutes

#150

Post by ParadigmBlender » Fri, Oct 02, 2015, 9:27 PM UTC

estsauver wrote: post #5

artursapek wrote: post #4

Earlier quoted context omitted.

This is a great idea! Once you figure out a good model for making processes like this efficient it will probably be easy to apply it to all kinds of problems (as your splash page hints). Good luck with this project.

Thanks! We'd love feedback as to what processes are painful. Keep us in the back of your mind when you're filling out paperwork and send us an email if it feels especially tedious? :)

I personally do not like having to call every year to re-negotiate my internet service price at a resonable rate for another year. If that service was something you could provide, I would be tempted to use it! Especially if you kept track of when my intro rate would expire etc.