> If moderation isn’t silent then r/silence becomes “r/hey why has my comment been moderated, this is bullshit”. Same result as not moderating - The conversation about science gets diluted by the noise people lacking the basic skill level make.
That's a myth. Discourse tells me when my content is moderated. Plenty of forums have worked this way by default without being overwhelmed by spam.
The widespread use of secret removals is unique to the social media era. It may have even helped create today's social media monopolies.
There is another harmful effect. The more you secretly remove toxic users' commentary from view, the less signal they get that their views are not approved. In fact, removing them from view makes society worse off since you're also taking away agency from other users who could be preparing counter arguments. Then, when these two disconnected groups meet in the real world, there's a shouting match (or worse) because they never had to deal with those arguments before. What's more, extremists in otherwise upstanding groups won't realize they're being censored. They may, as a result, think they're of the same mind since their extreme viewpoints were not challenged (as they would be in the real world). By the time they act in the real world, they're far removed from reality.
Secretly removing commentary is different from just ignoring someone in the real world. IRL if you ignore someone, they know you've ignored them. Online if you "ignore" them by secretly removing their comments, they don't know they've been ignored, and thousands or millions of other users don't know that that line of argument even existed as a thought in someone else's mind. It's incomprehensible to them.
It's sad that hundreds of thousands of online moderators think they're helping society by secretly removing such commentary, while in doing so they may actually be creating the environment they seek to avoid. Everyone is trying to create pristine corners online, and it ends up covering the whole map. Meanwhile the real world goes down the drain. Many of us spend too much time using systems whose operations we aren't reviewing. Every day more people are becoming aware of the importance of transparency, and I think at this point the only question is when and to what degree it comes about.