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Show HN: I made a CRM system to make sales fun

wobaka.com

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Re: Show HN: I made a CRM system to make sales fun

#131

Post by TomMarius »

behringer wrote: post #119
johnwheeler wrote: post #113

Earlier quoted context omitted.

This is an unnecessary worry. How about they cross that bridge when they get there? If they spent time worrying about all that _could_ go wrong, they’d of never have built anything. People who spend time worrying about what could go wrong don’t make good business operators. The truth is, when you get a business off the ground so many things go fantastically wrong and so many go fantastically right and you’ll have not…

part of getting people to pay for it is pricing it properly. No business in their right mind would trust a tool that costs 49/mo for 50k users.

Is that their target market?

Re: Show HN: I made a CRM system to make sales fun

#132

Post by emteycz »

hobofan wrote: post #107
koonsolo wrote: post #104

Earlier quoted context omitted.

Some problems you want to have. A huge firm signing up is definitely a problem you want to have. I was first introduced to this concept by a colleague who was going to serve customers manually instead of us programmers automating it. I said he was going to have a major issue when lots of people sign up. He replied "That is definitely a problem I want to have, I hope I get completely overloaded, because then we have t…

> because then we have the money to automate it I think you are missing the point that in this case you _don't_ have the money.

I am sure they are perfectly able to negotiate once the usage gets out of hand.

Re: Show HN: I made a CRM system to make sales fun

#133

Post by TomMarius »

johaugum wrote: post #108
koonsolo wrote: post #104

Earlier quoted context omitted.

Some problems you want to have. A huge firm signing up is definitely a problem you want to have. I was first introduced to this concept by a colleague who was going to serve customers manually instead of us programmers automating it. I said he was going to have a major issue when lots of people sign up. He replied "That is definitely a problem I want to have, I hope I get completely overloaded, because then we have t…

Supporting thousands of users from a huge firm, while only charging them $49, is not a problem you want to have. You're just giving away resources at that point.

No, you're letting them start to depend on the tool which allows you to renegotiate for a good deal later

Re: Show HN: I made a CRM system to make sales fun

#134

Post by drikerf »

Jwarder wrote: post #99
rrggrr wrote: post #49

As someone who evaluates CRMs pretty much for a living I'm sad to report there's nothing new here. Great UI - Kudos. But, this is way more expensive than Pipedrive whose UI is arguably as user friendly. I think you've got potential here... but you're priced same as close.io with far fewer features and a similar UI.

Funny, but I bounced off of Pipedrive.com pretty quick. Why should I trust a product if they are too afraid to show me meaningful screenshots? They have more detail in the dinky little videos, but I don't want to just sit there for a few minutes just for a chance to see something slightly real. The Wobaka "screenshots" are also obviously fake, but there is enough detail that they still give me a clear idea of what th…

Not sure what you mean? Screenshots are actual screeenshots. They've just been cropped since it would look really odd otherwise :).

Re: Show HN: I made a CRM system to make sales fun

#135

Post by johnwheeler »

drikerf wrote: post #122
johnwheeler wrote: post #113

Earlier quoted context omitted.

This is an unnecessary worry. How about they cross that bridge when they get there? If they spent time worrying about all that _could_ go wrong, they’d of never have built anything. People who spend time worrying about what could go wrong don’t make good business operators. The truth is, when you get a business off the ground so many things go fantastically wrong and so many go fantastically right and you’ll have not…

Thanks John :)

Sure. And don't sweat the comments about "it doesn't do anything new blah blah."

I built an eBay feedback reminder (that's had over 15,000 paying users over the course of its life).

Here's the thing: eBay already sends feedback reminders and people pay to use mine anyway because of some minor differences (and then there are customers who don't know eBay sends feedback reminders).

Pretty much every nay say anyone who hasn't succeeded in business could give you is total fluff.

Re: Show HN: I made a CRM system to make sales fun

#136

Post by perfunctory »

tryitnow wrote: post #118

I would still go with a major CRM. It's not so much about having a great product as it is about having software that a lot of people already know how to use. Even if people don't like the major players at least they're familiar with them, so recruiting and training is a lot easier even if the product is not a good as it should be.

This reasoning has certain merit, but I still get sad every time I hear it. With this kind of attitude we would have never gotten out of the caves.

Re: Show HN: I made a CRM system to make sales fun

#137

Post by Axsuul »

bbmario wrote: post #73
cityzen wrote: post #65

Earlier quoted context omitted.

What would you be looking for in a less bloated CRM? I have considered writing one as a starter for clients but not sure what features to include.

Well, they need to track orders, send newsletters to their customers, some help preparing physical newsletters, track inventory, etc. The basics. However, they do it all with Excel right now, so some intelligence from a CRM would be nice: forecasting? When and how much inventory should I have for next season? etc.

What e-commerce platform are they on? For example on Shopify, you can install a wide range of apps to get access to different functionality (like Klaviyo for sending out newsletters).

You mentioned they need to track inventory! Are they looking to do that across multiple sales channels?

I built Trunk[1] which would centralize their inventory and sync it in real-time across everywhere they sell (e.g. Etsy, Shopify, Faire, eBay, Amazon, Square, Squarespace, etc.). If they also need to track their bundles/kits, Trunk can do that too.

Feel free to visit the website and chat with me (bottom right icon)!

1. https://www.trunkinventory.com

Re: Show HN: I made a CRM system to make sales fun

#139

Post by adrianmsmith »

uptown wrote: post #79
drikerf wrote: post #63

Earlier quoted context omitted.

Hey! Thanks for your feedback! I just want to mention that Wobaka is $49 for all of your team, not per user. So if you're more than 3 users it's not more expensive :).

So if a firm with 50,000 employees signs up, you'll charge them $49? You should reconsider this pricing model because a client of any considerable size is both able and willing to pay for a product that is financially stable. $49 won't keep the lights on, and the fear of investing time and data into a system that won't survive financially due to poor pricing might scare off some potential customers.

basecamp manages it. They charge a flat fee, no matter how many users: https://basecamp.com/pricing

They blogged (alas can't find the link now) they did that deliberately in order not to be beholden to larger customers, they wanted to treat all customers equally.

Re: Show HN: I made a CRM system to make sales fun

#140

Post by jayyeh »

The title of the Show HN grabbed me and the design on your homepage had me leaning in.

I think it's hard to differentiate on design fully as a basic CRM. One idea you could look into as both a feature set and a focus of your marketing is leaning into the idea that you're the ideal first CRM and you make migrating to Salesforce dead simple.

You can snag ppl like our company who have been told you'll eventually need to be on Salesforce but aren't ready for all of that overhead. Then once you've got a community of users, you have a chance at adding more and more functionality that will get people to stay with you instead of migrating.

I've always thought there was a market opportunity around that.

Good luck

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