Don't camera systems beat this in pretty much every way? http://www.placemeter.com/ comes to mind. You don't have to resort to infrared sensors in order to provide anonymity, but they do inherently limit you potential accuracy and metrics you can prodive. It all comes down to where the data is processed and what is made available. Also, cheap camera components are coming down fast due to economies of scale, not sure…
Yeah... I mean I appreciate that people pay lip-service to privacy but a surveillance camera that counts you as a distinct individual without your consent is an invasion of privacy. The cost is higher than the price tag, homie. Edit I am an employee of Density and definitely biased.
It is just basic marketing and public relations. Don't try to sell people on your competition being lesser, even if it's true (which it is apparently not, in this case). That does absolutely nothing to sell me on your product, but instead makes me acutely aware that you see them as a threat which needs to be quashed.
For what it's worth, I also found your use of the word "homie" rather unprofessional, off-putting and patronizing, especially in a thread which acts as public announcement of your company's product.
These things combined have opened the door for your competitor to defend themselves in a more logical and professional manner, which I would say they've accomplished in this thread. I'm entirely unimpressed with how you are representing your company, but I am very impressed with how your competitor has responded.