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Show HN: I built a self-hosted Basecamp alternative. Try the demo

duetapp.com

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Re: Show HN: I built a self-hosted Basecamp alternative. Try the demo

#112

I can understand the appeal of selling on codecanyon for the existing marketplace you get access to there, but I would consider an independent checkout for the website. Your design and branding are well done and signal high quality, while codecanyon has more of a script/component flea market feel. I think taking someone out of the flow of your site to buy there is a bit jarring and might cause people to reconsider, e…

I second everything said here. (I definitely did a double take when I saw the CodeCanyon link). I think the thing to note with regard to price points is that I might be willing to pay $45 "just to try it out", but that definitely wouldn't happen at $250. I'd have to first make a sound decision about the software (through the demo, etc). At any rate, nice work!

I agree that you could probably charge considerably more for this, though I also agree with the poster in another thread about support expectations for a more business-class-priced piece of software.

You could do both: Keep selling the $45 version that maybe includes access to a general support forum, but sell a $299 version with premium support for one year. Then sell renewals for support agreements! It'll be worth it to most businesses to avoid the headaches of having to deal with self-hosted software on their own, and you'll have a good source of recurring income from existing customers.

Re: Show HN: I built a self-hosted Basecamp alternative. Try the demo

#113
post #74
post #40

Beautiful product! Just be aware of the support nightmare that comes along with people trying to install your software in many different environments. I will never, ever create installable software ever again.

I can easily imagine what some of the dependency management issues could be, but I'd love to hear your thoughts on the following two options: In the Java world there is a concept of a .war file which packages everything up so it's easy to deploy on app servers that handle it like: Tomcat or Jetty. Also what's wrong with giving out a prebuilt virtual image for a single server install? Github enterprise does this.

I'm not a fan of app servers; I'd rather segment my running applications. I use maven-shade or sbt-assembly to create an executable .jar with an embedded web server. (Also makes it easier to just provide a runtime interface with jsvc.)

Re: Show HN: I built a self-hosted Basecamp alternative. Try the demo

#116
post #40

Beautiful product! Just be aware of the support nightmare that comes along with people trying to install your software in many different environments. I will never, ever create installable software ever again.

Same here. I was selling a PHP+MySQL script and about 20% of my customers couldn't install it despite my verbose instructions. I don't really blame them, I shouldn't have been making non-technical web masters navigate a cPanel account and mess with PHP in the first place. I couldn't possibly provide personal technical support to everyone in need so I granted a refund to anyone who didn't get it working. As a side not…

We have a vendor of some mailing list software that you install your save (basically a tarball of php code). If we have an issue with it, they basically refuse to help unless we give them ssh access to our server.

Stupidly we have this mailing list software running on our production web server (the same one our customers use to access our apps), so we can't do that. I mean I trust the guy to not go in an install a backdoor or delete all of our files (maybe I shouldn't trust him?) but I've always wondered what the liability is there.

Would we basically have to prove he did something malicious if our server crashed the next day or turned into a spam box?

Re: Show HN: I built a self-hosted Basecamp alternative. Try the demo

#117
post #94

Earlier quoted context omitted.

I imagine the sort of people who's primary requirement for project management software is that it costs less than $20 per month to host 10 projects are not going to make the best customers with the highest retention in the long run.

Granted, but at $20/month you only need them for two and a bit months before you're earning more than with the $45 one-off fee sales model.

Income yes, but profit no. Hosting is not free. You can, of course, work towards minimizing hosting costs, but time spent on that may cut into other priorities.

Of course, as mentioned above, saving time not having to support customer installations could (easily?) offset hosting costs.

Re: Show HN: I built a self-hosted Basecamp alternative. Try the demo

#119
A working Demo link in codecanyon: http://codecanyon.net/item/duet-project-management/full_scre...

Here is the codecanyon page for the same project: http://codecanyon.net/item/duet-project-management/4613916

Customer reviews and comments: http://codecanyon.net/item/duet-project-management/discussio...

+ Feedback:

1. I did not find any word on -- updates, documentation, support or future upgrades from the developer. These things are more important. Who will maintain this project on long-term? And that's why SAAS based offering sells.

2. Also without a trial, I will never buy a solution, self-hosted or SAAS! I need to use it often to know that its the best-fit for my workflows.

3. And this being a company's project-management tool, should be tried and tested well: stable, secure and should work perfectly out of the box! I don't want to put time in maintaining another project. :)

4. Lock-in? Is there an import or export option from-and-to Basecamp or others?

Re: Show HN: I built a self-hosted Basecamp alternative. Try the demo

#120
Fellow CodeCanyon seller. Take your app from CodeCanyon, and try to reach the entreprise market.

Price your product in this way:

- single user: $79 ($49 for updates)

- agency/small business: $299 (+ $129) + $199 for optional install

That's a pretty simple pricing, and it'll make you 1,000 time more sane than putting it on CodeCanyon and fighting with dads and moms trying to setup this on their shared host with a thousand other app and site.

This month estimate earnings on CodeCanyon: 100 (sales) x $45 x 0.7 (best case) = $3,150

Support overhead: 100 person.

You'll need 20 single user license sales, and less than 6 sales in the enterprise edition. That's just 26 person to support. Don't forget that enterprise people are more inclined to give you the $200 and get the thing setup.

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