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Show HN: Retention Booster – Increase your users' retention rate in seconds

retentionbooster.com

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Re: Show HN: Retention Booster – Increase your users' retention rate in seconds

#11

Post by rbinv »

bilalhusain wrote: post #10
rbinv wrote: post #9

Earlier quoted context omitted.

> - anyone can login to dashboard with a non registered email or non-email http://retentionbooster.com/site/adduser?email={random}&pass... . Does not seem to happen, here (shows the home page). Maybe you're cookied/logged in? > - make sure the retention email doesn't end up in spam folder That's not really up to him (except, of course, for basic sender stuff like SPF and DKIM).

- login (use something like http://retentionbooster.com/site/adduser?email=a43abe&passwo... ) - choosing a good transactional email service might be helpful.

That's a pretty good idea (as long as these are considered "transactional" by the provider).

edit: Can confirm the authentication behavior now.

edit 2: In fact, the username is printed without any escaping.

Re: Show HN: Retention Booster – Increase your users' retention rate in seconds

#14

Post by rdlecler1 »

This is a good idea, but I wonder about the shelf life. As more sites start to use email responses and follow ups it increases the chances that people start flagging this as spam or ignoring it altogether. Email is a valuable but delicate channel.

Re: Show HN: Retention Booster – Increase your users' retention rate in seconds

#15

Post by spacefight »

bilalhusain wrote: post #5

Great job. You need to fix a couple of things - https - http://retentionbooster.com/site/api_addaction?action_name=l... should return a pixel not a text/html 1 - the response when a returning user logs in is currently a 500 error (insert into rb_retentions fails because of duplicate email) - anyone can login to dashboard with a non registered email or non-email http://retentionbooster.com/site/adduser?email={random}&…

You have a page "Company". If you are a registered company, indicate its name and place of registration. That would add credibility.

Re: Show HN: Retention Booster – Increase your users' retention rate in seconds

#16

Post by kevin_thibedeau »

bilalhusain wrote: post #6
thowar2 wrote: post #4

I dont understand what you are offering, it seems like a more limited version of Google Analytics! Also theres mixpanel and tons of other analytics services. You need to explain your product a lot better and explain how you are different than all the other analytics platforms. Perhaps consider working with a marketer?

They are focusing on tracking and taking action for a special type of event (login). A retention email ("Hey, we haven't seen you for a while") is a great strategy to convert idle users into active customers.

Why would you need a third party to handle that? Just analyze your logs and spam the inactive users for free.

Re: Show HN: Retention Booster – Increase your users' retention rate in seconds

#17

Post by jnorthrop »

rbinv wrote: post #2

Isn't it somewhat problematic (with regards to privacy) to just send over users' email addresses this way? Other than that, I like the idea. Good for site owners who can't code something like this themselves.

In addition they offer no privacy policy. That means they have complete freedom to aggregate all of the information you send to them, via your app, and sell it.

Re: Show HN: Retention Booster – Increase your users' retention rate in seconds

#18

Post by thowar2 »

bilalhusain wrote: post #6
thowar2 wrote: post #4

I dont understand what you are offering, it seems like a more limited version of Google Analytics! Also theres mixpanel and tons of other analytics services. You need to explain your product a lot better and explain how you are different than all the other analytics platforms. Perhaps consider working with a marketer?

They are focusing on tracking and taking action for a special type of event (login). A retention email ("Hey, we haven't seen you for a while") is a great strategy to convert idle users into active customers.

Yes but the copy on the site doesnt explain this, why should anyone sign up for vagueries?

Additionally, most other analytics tools do this, but this one seems to have a similar price and limited functionality.

Not saying it wont work, just that the messaging needs a lot of improvement.

Re: Show HN: Retention Booster – Increase your users' retention rate in seconds

#19

Post by song »

I wasn't sure what you were offering, so I clicked on "How it Works" where I learned how to signup by entering an email and password. Thanks for this useful information, I'm not sure how I managed up until now without knowing how to signup to websites :-)

Joke apart, I do think that it's a good idea but you really need to make it clearer. The first page is very vague: A dashboard that allows you to see what's going on in your operation? Are there any other types of dashboards?

You need to explain right from the beginning that you're product will help with sending emails to increase retention.

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