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Show HN: A Twilio powered VBX with multi-tenant and payment support

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Re: Show HN: A Twilio powered VBX with multi-tenant and payment support

#11

Post by caseysoftware »

trafficlight wrote: post #9
caseysoftware wrote: post #4

Earlier quoted context omitted.

Hi, OpenVBX project lead here. I've only formally been on the project for a couple months but I'd love to spend more time on it too. One of the things slowing me down is finding out exactly what the community uses, needs, etc and then working to make that happen. A few things high on my (personal) agenda are: formal support for (launched yesterday), better support for Queue, internationalization, and some infrastruct…

I did not know SIP was in the works. That's very cool. I've had an OpenVBX running for at least a year, but I haven't actually logged into it in months. Haven't needed to; the calls just come in. Back when I was configuring it, there were a number of things I thought could've been more intuitive. I'll have to go log in and make a list.

That is awesome to hear. :)

Re: Show HN: A Twilio powered VBX with multi-tenant and payment support

#12

Post by aoprisan »

I've just updated the code repo with a complete competitive analysis of this platform that was performed - it provides some useful points, such as market research, price point suggestions, feature subset recommendations to maximize profit, etc. (https://github.com/andreioprisan/igroups/raw/master/vbx_busi...) Screenshots: https://github.com/andreioprisan/igroups/raw/master/vbx_scre...

Re: Show HN: A Twilio powered VBX with multi-tenant and payment support

#14

Post by aoprisan »

dantiberian wrote: post #13

This seems like a dumb question but who exactly would use this? Does this replace a business phone system or is it for phone systems providers to sell to many businesses?

Someone who would want to sell phone management services to third parties. You could set this up to accept payments to create accounts, which give you credits with which you can buy phone numbers and accept calls, design phone flows, etc. Basically a Grasshopper-like service.

Re: Show HN: A Twilio powered VBX with multi-tenant and payment support

#15

Post by dantiberian »

aoprisan wrote: post #14
dantiberian wrote: post #13

This seems like a dumb question but who exactly would use this? Does this replace a business phone system or is it for phone systems providers to sell to many businesses?

Someone who would want to sell phone management services to third parties. You could set this up to accept payments to create accounts, which give you credits with which you can buy phone numbers and accept calls, design phone flows, etc. Basically a Grasshopper-like service.

One thing that I couldn't understand from the openvbx documentation was how it fit in with the phonelines in your business. How would a business with a PBX with 30 extensions replace the PBX with openvbx?

Would the employees only be able to call through a browser or is there something else available?

Re: Show HN: A Twilio powered VBX with multi-tenant and payment support

#16

Post by aoprisan »

dantiberian wrote: post #15
aoprisan wrote: post #14

Earlier quoted context omitted.

Someone who would want to sell phone management services to third parties. You could set this up to accept payments to create accounts, which give you credits with which you can buy phone numbers and accept calls, design phone flows, etc. Basically a Grasshopper-like service.

One thing that I couldn't understand from the openvbx documentation was how it fit in with the phonelines in your business. How would a business with a PBX with 30 extensions replace the PBX with openvbx? Would the employees only be able to call through a browser or is there something else available?

Employees can call out through the browser and receive calls through the browser as well, or forward their extension to a different physical phone number to pick up. In fact, the default action is to forward to a phone number or take a voicemail if you choose to not accept calls online via the browser.
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