> Slack Thanks but no thanks.
could be worse... Teams cough, cough
Show HN: I am building an open-source incident management platform
11–20 of 32 posts
Re: Show HN: I am building an open-source incident management platform
#12Use the semantics of the standard Incident Command System. Emergency responders have spent decades figuring out the best way to organize for these situations. Tech orgs should leverage that work.
Re: Show HN: I am building an open-source incident management platform
#13Use the semantics of the standard Incident Command System. Emergency responders have spent decades figuring out the best way to organize for these situations. Tech orgs should leverage that work. https://en.wikipedia.org/wiki/Incident_Command_System https://training.fema.gov/nims/
this looks interesting. any first hands experience applying this for tech incidents?
Re: Show HN: I am building an open-source incident management platform
#14Use the semantics of the standard Incident Command System. Emergency responders have spent decades figuring out the best way to organize for these situations. Tech orgs should leverage that work. https://en.wikipedia.org/wiki/Incident_Command_System https://training.fema.gov/nims/
this looks interesting. any first hands experience applying this for tech incidents?
this is detailed in the Google SRE book: https://sre.google/workbook/incident-response/
Re: Show HN: I am building an open-source incident management platform
#15Use the semantics of the standard Incident Command System. Emergency responders have spent decades figuring out the best way to organize for these situations. Tech orgs should leverage that work. https://en.wikipedia.org/wiki/Incident_Command_System https://training.fema.gov/nims/
this looks interesting. any first hands experience applying this for tech incidents?
I have experience applying ICS-style process to incidents and have delivered training to ~hundreds of engineers at $job. I am partial to this PD doc: https://response.pagerduty.com/training/courses/incident_res...
Re: Show HN: I am building an open-source incident management platform
#16Just curious, what's the backstory? What inspired you to work on this?
Re: Show HN: I am building an open-source incident management platform
#17I love your minimal-but-effective splash page! It looks like it didn’t take too long to build, but it shows what the tool looks like and gives a link to waitlist
Re: Show HN: I am building an open-source incident management platform
#18I will just share a somewhat similar project: https://github.com/netflix/dispatch Also open source, also Python, also incident management, also custom severities (but not as much of custom roles, afaik) :) Has some integrations with slack, but not focused on Slack particularly. Can be a good project to learn from as well :) My relation to it: I only contributed with a couple of pull requests there :)
It looks nice. I wish it would support prometheus/lokio/grafana.
Re: Show HN: I am building an open-source incident management platform
#19I'm definitely looking forward to this project!
Have you considered how Incidental might integrate with other open-source tools?
I'd love to use something like this in my OSS project.
Re: Show HN: I am building an open-source incident management platform
#20Different use case but, in addition to integrating ICS, take a look at Sahana EDEN: https://sahanafoundation.org/eden/features/#core