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Show HN: Duffel (YC S18) – A faster way to sell flights

duffel.com

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Re: Show HN: Duffel (YC S18) – A faster way to sell flights

#12
When I buy flights I prefer to use a 6 page checkout flow that fails 10% of the time on an "*.aspx" page. /s :)

This is interesting! Air travel has a lot of room for improvement.

A lot of pain points stem from dumb laws and regulations though—are you ready for a bare knuckled fight to make things better for consumers?

Re: Show HN: Duffel (YC S18) – A faster way to sell flights

#13

Who is the market for this? (This is way outside of industries I've worked in, genuinely curious!)

Travel and tourist guides.

Two industries that newer generations use less and less. I still don't understand how this got funded but what do I know.

Re: Show HN: Duffel (YC S18) – A faster way to sell flights

#15
post #3

> Quickly and dynamically add markups to fares when creating a link and easily charge your customers. What's the customer benefit to using a random site to book tickets they could already book on something like Google Flights without a markup? Who handles support for rebookings, cancelations, etc.? It's bad enough having to go through an OTA with airlines/hotels when there's a problem; they tell you to call Expedia.

Travel agencies and the like would be using it. It's a lot better and cheaper than trying to get access to a GDS (which can be expensive, negotiating with a host agency, etc).

I wanted to poke around at it myself but it seems like I'd need a $99/mo package package to use it? (I legitimately actually want pseudo-GDS access for my personal cohort so we can coordinate flights and conventions together as the logistics leader of the group. I know I'm not the enterprise customer you're looking for, buuuuuut...)

Re: Show HN: Duffel (YC S18) – A faster way to sell flights

#19
post #15
post #3

> Quickly and dynamically add markups to fares when creating a link and easily charge your customers. What's the customer benefit to using a random site to book tickets they could already book on something like Google Flights without a markup? Who handles support for rebookings, cancelations, etc.? It's bad enough having to go through an OTA with airlines/hotels when there's a problem; they tell you to call Expedia.

Travel agencies and the like would be using it. It's a lot better and cheaper than trying to get access to a GDS (which can be expensive, negotiating with a host agency, etc). I wanted to poke around at it myself but it seems like I'd need a $99/mo package package to use it? (I legitimately actually want pseudo-GDS access for my personal cohort so we can coordinate flights and conventions together as the logistics le…

[deleted]

Re: Show HN: Duffel (YC S18) – A faster way to sell flights

#20
post #15
post #3

> Quickly and dynamically add markups to fares when creating a link and easily charge your customers. What's the customer benefit to using a random site to book tickets they could already book on something like Google Flights without a markup? Who handles support for rebookings, cancelations, etc.? It's bad enough having to go through an OTA with airlines/hotels when there's a problem; they tell you to call Expedia.

Travel agencies and the like would be using it. It's a lot better and cheaper than trying to get access to a GDS (which can be expensive, negotiating with a host agency, etc). I wanted to poke around at it myself but it seems like I'd need a $99/mo package package to use it? (I legitimately actually want pseudo-GDS access for my personal cohort so we can coordinate flights and conventions together as the logistics le…

I could see some bespoke tech savvy experience all inclusives wanting a product like this as well. Like let’s say you are a tour operator that only does one thing like sell packages to go ride motorcycles around Southeast Asia for a week or two. These kind of packages are already offered by tour operators as all inclusive save for the flights. They can now easily add flights to that and it’s a bonus for both them and the customer - the package is truly all inclusive now, plus the customer no longer needs to provide flight details for transportation to and from the airport. In this case you probably wouldn’t even want to add a markup - the added value of having the flight info immediately on hand would be enough to make it worthwhile.
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