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Show HN: Redirect your customers from your marketing page to your app

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Re: Show HN: Redirect your customers from your marketing page to your app

#11
If you use this and it works then it's probably worth checking your site's Content-Security-Policy. Either you don't have one or you have it set to allow 'unsafe-inline' to allow inline scripts, and that is potentially quite a serious security problem.

https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Co...

Re: Show HN: Redirect your customers from your marketing page to your app

#13
I personally totally hate that idea. I hate it when I can’t open main page for the product to check on pricing, watch for new features or just show it to someone else. I just get redirected to the app and need to find a hacky way to go back.

What is the real problem here, in my opinion, is that the home pages of the apps are not even slightly focused on existing customers. Login buttons are small and hidden, or there’s even no login button at all (you need to go to sign-up and then use ‘I already have an account’ option).

I know that every app needs to grow, but already paying customers are also visiting your homepage. Don’t make them feel like they don’t matter to you.

Re: Show HN: Redirect your customers from your marketing page to your app

#14
I've found a compromise to work well. Redirect all visitors from '/' but show all other pages as usual on the marketing site. Also, if someone has navigated to '/' from another page, don't redirect either.

This allows existing users to just enter the domain and get to the app, but also to browse the marketing site if they want.

Re: Show HN: Redirect your customers from your marketing page to your app

#15

I personally totally hate that idea. I hate it when I can’t open main page for the product to check on pricing, watch for new features or just show it to someone else. I just get redirected to the app and need to find a hacky way to go back. What is the real problem here, in my opinion, is that the home pages of the apps are not even slightly focused on existing customers. Login buttons are small and hidden, or there…

I second this.

Really hate the fact that I can't view their pricing page while logged in.

If I want to go directly to the dashboard/console page, I'll just type for example "console." then the browser auto-complete will do the rest.

Re: Show HN: Redirect your customers from your marketing page to your app

#16
post #14

I've found a compromise to work well. Redirect all visitors from '/' but show all other pages as usual on the marketing site. Also, if someone has navigated to '/' from another page, don't redirect either. This allows existing users to just enter the domain and get to the app, but also to browse the marketing site if they want.

That is how I have done it as well. In addition, almost every page has a footer with links that can direct existing users to pages like pricing, features, support etc.

Re: Show HN: Redirect your customers from your marketing page to your app

#17

I personally totally hate that idea. I hate it when I can’t open main page for the product to check on pricing, watch for new features or just show it to someone else. I just get redirected to the app and need to find a hacky way to go back. What is the real problem here, in my opinion, is that the home pages of the apps are not even slightly focused on existing customers. Login buttons are small and hidden, or there…

I second this. Really hate the fact that I can't view their pricing page while logged in. If I want to go directly to the dashboard/console page, I'll just type for example "console." then the browser auto-complete will do the rest.

Yeah. Things trying to second guess my intentions are not cool.

Re: Show HN: Redirect your customers from your marketing page to your app

#18
post #14

I've found a compromise to work well. Redirect all visitors from '/' but show all other pages as usual on the marketing site. Also, if someone has navigated to '/' from another page, don't redirect either. This allows existing users to just enter the domain and get to the app, but also to browse the marketing site if they want.

But everything should be served on / and rendered with JS!

Re: Show HN: Redirect your customers from your marketing page to your app

#19
post #14

I've found a compromise to work well. Redirect all visitors from '/' but show all other pages as usual on the marketing site. Also, if someone has navigated to '/' from another page, don't redirect either. This allows existing users to just enter the domain and get to the app, but also to browse the marketing site if they want.

How do you know when not to redirect on '/'? Based on the history if the URL is the same domain? Does it mean that you make it obvious to the user on how to get to the marketing page from the app?

I'm looking into similar approach but unsure what's best.

Re: Show HN: Redirect your customers from your marketing page to your app

#20

I personally totally hate that idea. I hate it when I can’t open main page for the product to check on pricing, watch for new features or just show it to someone else. I just get redirected to the app and need to find a hacky way to go back. What is the real problem here, in my opinion, is that the home pages of the apps are not even slightly focused on existing customers. Login buttons are small and hidden, or there…

Same. However, you can just hit (command/ctrl)-shift-N to create a new Incognito Window and view those pages that way.
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