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Show HN: Say Less – AI summarization tool in the Gmail compose window

sayless.email

11–20 of 58 posts

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#11
I think there is still a way to go here.

For example, the "really" in "really appreciate" isn't useful.

Also the last sentence in the "summarized" version reads: "If for any reason you haven't let, let me know..." I would also that that the "for any reason" is not useful, it is again implied.

You don't need "by now", it is implied.

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#13
post #4
post #2

I'm reminded of the recent post on HN showing that long, personalized emails reduced email conversions, and that short, pinpointed emails increased conversion. Long emails give the impression that one is either a program or desperate, and no one takes the time to read the entirety of every email they receive.

Author here. If you're talking about https://www.gkogan.co/blog/increase-reply-rates/ , this was a primary inspiration for this project -- I even stole the name ;)

I am, here's the recent discussion: https://news.ycombinator.com/item?id=23939462

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#14
I like the idea of this product but

(1) sometimes a BIT of a personal touch goes a long way

(2) even in the examples you give it misses potentially important context. Eg In the board message example, it removes a reminder of the topics. How could you know those weren't necessary? Why is the number of members what it included?

Just doesn't seem ready for prime-time for this use.

My preference would be having it suggest shorter versions of each paragraph inline or something.

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#15

Neat idea, I could definitely be more terse in my comms. As an FYI, some bad English on the Hooli Onboarding Email example: If for any reason you haven't let, let me know and I'll make sure you get them.

Good looking out! Will fix that.

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#16

I like the idea of this product but (1) sometimes a BIT of a personal touch goes a long way (2) even in the examples you give it misses potentially important context. Eg In the board message example, it removes a reminder of the topics. How could you know those weren't necessary? Why is the number of members what it included? Just doesn't seem ready for prime-time for this use. My preference would be having it sugges…

For anyone curious, the summary of this comment was:

Just doesn't seem ready for prime-time for this use. I like the idea of this product but sometimes a BIT of a personal touch goes a long way. My preference would be having it suggest shorter versions of each paragraph inline or something. Eg In the board message example, it removes a reminder of the topics. How could you know those weren't necessary?

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#17
Super cool. Would add this as a company gmail feature.

However, I also write emails to reduce time spent in conversation, so while I have learned to be more terse, when I'm not, it's to provide references so that I can shorten or preclude a conversation.

An ML email shortener is a fantastic idea for business comms, with the caveat that short email culture can also reward vagueness.

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#18

I like the idea of this product but (1) sometimes a BIT of a personal touch goes a long way (2) even in the examples you give it misses potentially important context. Eg In the board message example, it removes a reminder of the topics. How could you know those weren't necessary? Why is the number of members what it included? Just doesn't seem ready for prime-time for this use. My preference would be having it sugges…

Additionally, it removed the "helpful resources" from the onboarding email. Though those links in particular weren't helpful, what if it had been actual onboarding links one might send in an onboarding email?

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#19

I like the idea of this product but (1) sometimes a BIT of a personal touch goes a long way (2) even in the examples you give it misses potentially important context. Eg In the board message example, it removes a reminder of the topics. How could you know those weren't necessary? Why is the number of members what it included? Just doesn't seem ready for prime-time for this use. My preference would be having it sugges…

For anyone curious, the summary of this comment was: Just doesn't seem ready for prime-time for this use. I like the idea of this product but sometimes a BIT of a personal touch goes a long way. My preference would be having it suggest shorter versions of each paragraph inline or something. Eg In the board message example, it removes a reminder of the topics. How could you know those weren't necessary?

That's just wrong. The “Eg” is associated with the wrong context, etc..

Re: Show HN: Say Less – AI summarization tool in the Gmail compose window

#20

I like the idea of this product but (1) sometimes a BIT of a personal touch goes a long way (2) even in the examples you give it misses potentially important context. Eg In the board message example, it removes a reminder of the topics. How could you know those weren't necessary? Why is the number of members what it included? Just doesn't seem ready for prime-time for this use. My preference would be having it sugges…

Agreed, some people really don't like terse emails.

I actually got myself into trouble a couple of years back because of this. I've been working with Norwegians almost my whole working life, and am used to being terse, direct and honest. Aside from that, I'm an extrovert, and don't talk unless I have something to say.

Anyway, then I got placed as tech lead for a UK project, working remotely. Within a week, the PM had made a complaint to my manager that I was being glib and not listening to other points of view.

I had no clue where any of this had come from, and sat down with the PM to try to understand - if I'd given the wrong impression, I wanted to fix it. Anyway, we looked back through piles of emails, and in every single case it was a misunderstanding of my real intentions that was directly linked to terseness.

From then on I've tried to gauge my audience better - always using salutations, using longer sentences to say the same thing, trying to be softer etc. I think by and large this has been successful, although I am finding recently my emails tend to be too long...

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